Store Manager

Job Summary
We are seeking an energetic and dynamic Store Manager to lead our donut shop and drive store success. In this pivotal role, you will oversee daily operations, manage staff, ensure exceptional customer service, and implement sales strategies that foster growth. Your leadership will inspire a motivated team, optimize store performance, and uphold our commitment to delivering outstanding shopping experiences. This position offers an exciting opportunity for a proactive leader with a passion for retail management and a talent for motivating others to excel.

Responsibilities

• Lead and supervise all store operations, including sales, customer service, inventory control, and merchandising to ensure smooth daily functioning.
• Recruit, interview, hire, and onboard new team members, providing comprehensive employee orientation and ongoing training & development.
• Manage staff schedules, shift assignments, and payroll processing to maintain optimal coverage and operational efficiency.
• Oversee inventory management processes including purchasing, stock replenishment, stock rotation, and inventory control to maximize sales opportunities.
• Implement effective pricing strategies and promotional campaigns aligned with marketing initiatives to boost sales performance.
• Maintain accurate cash handling procedures, cashiering operations, and POS (Point of Sale) system management.
• Monitor store financials through budgeting, retail math analysis, and sales management to meet or exceed targets.
• Ensure compliance with company policies, safety regulations, and legal requirements across all store activities.
• Foster a positive team environment through leadership in supervising staff performance, conducting performance reviews, and promoting teamwork.
• Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
• Conduct regular store audits including merchandising standards, cleanliness checks, safety protocols, and inventory audits.
• Develop marketing strategies locally to increase foot traffic and sales while maintaining brand consistency.
• Utilize strong communication skills to coordinate with corporate teams on initiatives and share feedback from the store floor.

Requirements

• Proven management experience in retail environments or grocery stores with a focus on store management or assistant manager roles.
• Demonstrated leadership skills with experience supervising teams and managing employee performance.
• Strong organizational skills with the ability to multitask effectively in a fast-paced setting.
• Excellent communication skills—bilingual or multilingual abilities are highly desirable—to connect with diverse customer bases and team members.
• Proficiency in retail software systems including POS systems; familiarity with bookkeeping, payroll processing, inventory management software is preferred.
• Solid understanding of retail math principles such as pricing strategies, sales calculations, budgeting, and financial analysis.
• Experience in recruiting, interviewing, training & development of staff; employee orientation is essential.
• Knowledge of retail sales techniques including merchandising, stocking procedures, marketing initiatives & promotional planning.
• Ability to handle cash transactions accurately while maintaining high standards of cashiering procedures & phone etiquette.
• Strong negotiation skills for vendor relations & purchasing negotiations.
• Previous experience in shift management along with supervisory experience in retail or grocery settings is required.
• Organizational skills that support efficient stock control & inventory management practices.
• A proactive attitude towards customer service excellence combined with excellent problem-solving capabilities. Join us as a Store Manager if you’re ready to lead a vibrant team in a thriving retail environment! Bring your passion for retail management along with your leadership expertise—help us create memorable shopping experiences while advancing your career!

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $60,000 - $65,000