Duchess Store Manager - Westerville

Lead with purpose. Build a legacy. Grow with a company that’s been serving communities for over 60 years.

At Duchess, our Store Managers are more than operational leaders—they’re mentors, motivators, and the heartbeat of our stores. For six decades, we’ve built lasting relationships with our customers and communities, and our Store Managers carry that tradition forward every day. If you’re ready to take ownership, inspire a team, and make a meaningful impact, we’d be proud to welcome you to ours.

What You’ll Do

• Oversee all aspects of store operations, including staffing, inventory, and financial performance

• Hire, train, and develop a high-performing team that reflects our values and commitment to service

• Foster a clean, safe, and welcoming environment for customers and employees

• Build strong relationships with vendors, customers, and the local community

• Monitor key performance indicators and implement strategies to drive growth

• Lead by example—modeling honesty, respect, and a customer-first mindset every shift

• Ensure compliance with company policies, safety standards, and food service regulations

Other Qualifications include, but are not limited to walking, standing, squatting, lifting, carrying, and reaching. Ability to work in demanding circumstances  including variable temperatures, indoors and outdoors. 

What We’re Looking For 

• Education – High school diploma or equivalent required; college degree preferred 

• Experience – 2 years of management experience in retail, food service, or customer-facing roles 

• Leadership – A natural coach who motivates teams, builds trust, and leads by example 

• Operational know-how – Skilled in inventory, scheduling, cash handling, and vendor relations 

• Problem-solving mindset – Quick on your feet, calm under pressure, and solution-oriented 

• Tech comfort – Familiar with POS systems, scheduling tools, and basic software (Word, Excel, Email) 

• ServeSafe certification – Required or willingness to obtain

• Values-driven – Committed to honesty, respect, and creating a store that reflects our community-first mission

Why Join Us

• Career growth – We promote from within and invest in your development

• Great benefits – Health, dental, vision insurance and Employer-Paid Life Insurance

• Financial security – Weekly pay, 401(k) with company match, and paid time off

• Performance rewards – Monthly bonuses for hitting key goals

• Community impact – Be part of a team that supports local neighborhoods and builds lasting relationships

Ready to lead with heart and grow with purpose? Apply today and help us continue the Duchess tradition of service, connection, and excellence.

WORK AUTHORIZATION 

Evidence of work authorization upon employment is required in compliance with the Immigration Reform  and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment  eligibility within 3 business days of the first day of employment. 

AAP/EEO STATEMENT 

Englefield Retail provides equal employment opportunities (EEO) to all employees and applicants for  employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In  addition to federal law requirements, Englefield Retail complies with applicable state and local laws  governing nondiscrimination in employment in every location in which the company has facilities. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Englefield Retail expressly prohibits any form of workplace harassment based on race, color, religion,  gender, sexual orientation, gender identity or expression, national origin, age, genetic information,  disability, or veteran status. Improper interference with the ability of Englefield Retail’s employees to perform  their job duties may result in discipline up to and including discharge. 

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities,  duties or responsibilities that are required of the employee for this job. Duties, responsibilities and  activities may change at any time with or without notice.