What are the responsibilities and job description for the Hotel Front Office Manager position at Duchamp Hotel?
The Hotel Front Office Manager oversees the daily operations of the front desk and guest services, ensuring a seamless and welcoming experience for all guests. This role involves supervising front office staff, managing reservations, handling guest inquiries, and coordinating with other hotel departments to uphold service standards.
Responsibilities
- Supervise front desk team and coordinate daily shifts
- Manage reservations, check-ins, and check-outs efficiently
- Resolve guest complaints and ensure high customer satisfaction
- Train front office staff on service protocols and hotel policies
- Maintain accurate records of guests and financial transactions
- Collaborate with housekeeping and maintenance departments
- Implement and monitor front office procedures and standards
- Prepare reports on occupancy, revenue, and staff performance.
How to Apply
If you Interested this position , Please send your email with resume to info@thecareer-builder. com
Thank you.
Salary : $28 - $31