Project Manager

Pre-Sales Phase

• Understand customer requirements and project objectives.
• Define implementation strategies considering geography, integration needs, and delivery constraints.
• Prepare high-level project timelines.
• Collaborate with proposal teams to estimate project effort and service requirements.

Project Planning Phase

• Ensure smooth project transition from Sales to Delivery.
• Analyze the contract, define scope, key deliverables, and major milestones.
• Establish project charter, communication channels, and meeting cadence.
• Coordinate with customer and internal cross-functional teams to conduct gap analysis.
• Define success criteria (timelines, KPIs, budget) and establish baselines.
• Ensure adherence to standard project processes, SOPs, and governance frameworks.

Project Delivery Phase

• Monitor progress against timelines, budget, and milestone commitments.
• Maintain seamless communication between customer and stakeholders.
• Ensure timely completion of customer responsibilities (site readiness, infrastructure, resources).
• Collaborate with supply chain teams for on-time hardware delivery.
• Track testing progress, highlight delays, and drive issue resolution.
• Log, track, and escalate issues/bugs through JIRA and structured issue management processes.

Project Execution Phase

• Manage cross-functional resource allocation and travel planning.
• Validate customer site readiness and ensure readiness before deployment.
• Oversee software readiness, deployment, and testing activities.
• Coordinate integration testing across regions, customer teams, and HQ.
• Set up and lead war rooms when required.
• Support UAT planning, execution, and KPI monitoring for ramp-up.
• Assist in closing NPD tickets and project handover to Client Services.
• Drive creation of handover documentation, sign-offs, and project closure reports on Confluence.

Qualifications & Requirements

• Bachelor's degree in Engineering (IE/EE/EC/ME) with 8 years of experience.
• Master's degree or MBA in Operations or Project Management preferred.
• Strong project management experience in industries such as warehousing, supply chain, logistics, manufacturing, automotive, or oil & gas.
• Exp Project/Program Management, Change Management, Consulting, P&L, or People Management.
• 5 years in warehouse operations or end-to-end automation / DC commissioning.
• Strategic thinker with strong organizational and leadership agility.
• Certification of PMI-PMP is mandatory.
• Strong analytical and problem-solving abilities.
• Ability to influence and collaborate with cross-functional teams.
• Excellent communication, execution, negotiation, and stakeholder management skills.