Demo

Senior Benefits Associate

DTCC Candidate Experience Site
Dalton, MA Full Time
POSTED ON 5/26/2026
AVAILABLE BEFORE 7/26/2026
Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Human Resources is a strategic partner to the business, dedicated to managing DTCC's human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC's strategy and business imperatives.
 

Pay and Benefits:

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).


The Impact you will have in this role:

Responsible for day-to-day benefits activities, including interfacing with Benefits Third Party administrators, benefits consultants, Payroll and Benefits Managers to ensure error free execution of Benefit processing activities, including Open Enrollment, Wellbeing, content creation on DTCC's internal communication platform, Disability and other core benefits.

This is specific for the US market and will be an extended resource to projects in the APAC region.


 Your Primary Responsibilities:

  • Partners with Benefits team members on implementation of core benefit processes, including Health and Welfare
  • Manages implementation of Wellbeing initiatives in the US by assisting with program communication, implementation and results tracking; assists with Benefits in Canada
  • Understand and ensure plans are compliant with local, state and federal regulations, including but not limited ERISA, IRC, COBRA, PPACA, FMLA and HIPAA.
  • Support global market review of benefits competitiveness, documenting market trend research and maintaining pulse on regulatory changes impacting benefits
  • Helps execute against vendor management process, ensuring risk and control processes in place minimize gaps and address risk
  • Participates in development and delivery of benefits-related communications (memos, virtual sessions, etc.).
  • Provides backup to team members for their assigned Benefits area.
  • Troubleshoot, research, and resolve issues/errors with US vendors and/or payroll
  • Support internal and external audit activities by responding to requests for evidence and providing information about benefits processes and procedures
  • Develop and maintain procedural documentation to accurately reflect benefits processes
  • Provides data management, analytics and reporting support
  • Oversees the administration of leave of absence management
  • Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately
  • Should have Basic project management skills and can lead complex projects.
  • Will need to learn process automation
  • Should have a strong employee engagement experience.
     **NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

  • Minimum of 6 years of related experience
  • Bachelor's degree preferred or equivalent experience
  • Must be amenable to work EMEA shift for the first 3 months/US hours as permanent shift schedule

Talents Needed for Success:

  • Experience developing and delivering benefits-related communications (memos, virtual sessions).
  • Strong employee engagement mindset to support wellbeing and benefits awareness.
  • Ability to collaborate across teams and provide backup support when needed.
  • Proficient in data management, analytics, and reporting.
  • Able to lead complex projects and drive process automation.
  • Comfortable tracking program results and translating insights into action.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary.com Estimation for Senior Benefits Associate in Dalton, MA
$86,050 to $106,493
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