Azure DevOps Production Support Engineer

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
   

The Impact you will have in this role:

As a Lead DevOps Engineer within DTCC’s Technology Research & Innovation (TRI) team, you will drive the delivery and operations of DTCC’s Web3 Platform by partnering with engineering teams to implement and sustain core DevOps practices, CI/CD automation, infrastructure reliability, observability, and secure deployment patterns while contributing to platform design and technical guidance to ensure solutions are scalable, resilient, and secure. In this role, you will work across in-house teams and external vendor partners to integrate platform components and deliver production-ready capabilities, support globally distributed teams through hands-on troubleshooting and continuous improvements to environments, tooling, and automation, and collaborate with architecture, risk, and security partners to ensure the platform meets DTCC’s compliance, reliability, and operational standards for stable, secure production workloads.

Your Primary Responsibilities:

• Design, implement, and maintain the infrastructure and deployment pipelines to support the development and deployment of our applications
• Collaborate with software engineers, system administrators, and other team members to identify and implement efficient and reliable solutions
• Automate processes and tasks to improve efficiency and scalability
• Implement continuous integration and continuous deployment (CI/CD) processes
• Provide technical support and assistance to the development team
• Monitor, analyze, and optimize system performance, ensuring high availability, scalability, and security
• Define and implement appropriate monitoring and alerting systems for timely identification and resolution of incidents
• Maintain and enhance the security of our infrastructure, applications, and systems, ensuring compliance with industry best practices and regulatory requirements
• Provide On-call Weekly/Weekend off-hour L3-4 support on a rotational schedule with other team members
• Develop and maintain system documentation
• Stay up-to-date with the latest trends, technologies, and best practices in DevSecOps and cybersecurity
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications:

• Minimum 6 years of experience in Infrastructure as a Code Development (IAC) skills using DevSecops pipeline  
• Bachelor's degree (preferred) or equivalent experience 
• Azure (e.g., Azure VMs, VNet, Azure AD, Key Vault, Storage, Functions) 
• Strong experience with Kubernetes and Helm Charts

Talents Needed for Success

• Proven experience in DevSecOps or a similar role
• Strong hands-on experience with Terraform and Bicep (or CloudFormation for AWS)
• Strong knowledge of cloud platforms such as Azure, GCP or AWS
• DevOps (Strong experience with CI/CD tools and secure software development practices)
• Proficiency in at least one modern programming language (e.g., Python, Go, TypeScript, or Java)
• Git-based workflows and DevOps tooling (e.g., GitHub Actions, GitLab CI/CD)
• Strong hands-on experience with Terraform and Bicep (or CloudFormation for AWS)
• Networking, IAM Policies, cloud-native security controls

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.