What are the responsibilities and job description for the Medical Biller / Front Desk Receptionist position at DT Chiropractic?
About us
DT Chiropractic is a growing chiropractic practice with three offices in North Georgia: Canton, Cartersville, and Rome. Our Rome office is a busy, friendly clinic where patients are greeted by name and the front desk is the heartbeat of the day. We treat everyday aches and pains, auto accident injuries, and families who have been with us for years.
About the role
You are the hub of our Rome office. Half the role is the front desk: greeting patients, keeping the schedule on time, and answering the phones. The other half is billing: posting insurance and patient payments, working denials and rejections, and keeping claims moving until they are paid. You will work closely with our remote billing specialist and our PI manager, and you will know our billing better than anyone else in the building. Medical billing experience is strongly preferred; we will train the right person on our systems, but we cannot train warmth, reliability, and attention to detail.
What you will do
- Welcome patients, check them in, and keep the flow of the day on time
- Answer phones, schedule and confirm appointments, and follow up on reschedules
- Post insurance and patient payments and work the billing follow up queue
- Review claim denials and rejections and prepare corrected claims for resubmission
- Verify insurance benefits and assist with paperwork for auto accident cases
- Collect payments and copays and keep the day sheet accurate
- Keep patient records current in our electronic health record system
What we are looking for
- Medical billing experience strongly preferred: claims, EOBs, denials, and payment posting
- Dependable, punctual, and comfortable being the face of the office
- Clear, friendly communication in person and on the phone
- Comfortable with computers; you will work in a modern EHR all day
- Organized and calm when the waiting room is full
- Bilingual English and Spanish is a plus
What we offer
- Steady full time hours with no weekends and early Wednesday afternoons off
- Paid time off
- A supportive team and a manager who answers the phone when you need help
- Training on all of our systems; we promote from within when we can
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $22