Demo

Associate Store Manager

DSW-Designer Shoe Warehouse
Franklin, TN Full Time
POSTED ON 9/9/2026
AVAILABLE BEFORE 1/6/2027

Job Overview

Join our dynamic retail team as an Associate Store Manager, where you will lead with energy, enthusiasm, and a passion for delivering exceptional customer experiences. This pivotal role combines operational oversight with team leadership, ensuring the store runs smoothly, sales targets are met, and customers leave satisfied. As an energetic leader, you will motivate your team, manage day-to-day store functions, and foster a positive shopping environment that encourages growth and success for all. Your proactive approach and management skills will drive the store’s performance and uphold our commitment to excellence.

Responsibilities

  • Oversee daily store operations, including sales management, inventory control, and merchandising to maximize profitability.
  • Lead, supervise, and develop a high-performing retail sales team through effective training, coaching, and performance evaluations.
  • Manage staffing schedules, shift assignments, and payroll processing to ensure optimal coverage during peak hours.
  • Handle customer inquiries with professionalism using excellent phone etiquette and customer service skills to resolve issues promptly.
  • Conduct inventory management activities such as stock replenishment, purchasing decisions, pricing adjustments, and stock organization.
  • Utilize POS (Point of Sale) systems for transactions, cash handling, and sales reporting while maintaining accuracy in cash register operations.
  • Implement operational policies related to safety standards, loss prevention, and store cleanliness to create a secure shopping environment.

Requirements

  • Proven experience in retail management or assistant manager roles within the retail industry with supervising experience.
  • Strong knowledge of retail math including basic math skills necessary for bookkeeping, inventory management, and sales analysis.
  • Excellent communication skills in multiple languages or bilingual abilities are highly desirable to serve diverse customer bases effectively.
  • Demonstrated skills in negotiation, employee orientation, interviewing techniques, recruiting strategies, and training & development programs.
  • Familiarity with POS systems, inventory control procedures, merchandising standards, and operational management practices.
  • Ability to manage budgets, perform basic bookkeeping tasks, and handle payroll processes accurately.
  • Previous experience in grocery or retail store environments is preferred; experience with cashiering and cash handling is essential.
  • Strong organizational skills with the ability to prioritize tasks efficiently while managing time effectively across multiple responsibilities.

Join us as an Associate Store Manager if you're passionate about leading teams in a fast-paced retail environment! Bring your managerial communication expertise and leadership qualities to help us deliver outstanding service while driving store success. We value energetic individuals ready to make a difference every day!

Pay: $31,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Benefits:

Employee Discounts, Job Training, Vacation & Paid Time Off

Salary : $31,000 - $45,000

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