Manager, Driver Operation, Road Transport US

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

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Location: USA - Henderson, Bermuda Rd.

Division: Road, Transport US
Job Posting Title: Manager, Driver Operation, Road Transport US, Driver Operation
Time Type: Full Time

• Lead, coach, mentor, and develop a team of professional drivers, supervisors, and dispatchers to achieve company safety, service, and performance objectives.
• Foster a positive, driver-focused culture that promotes employee engagement, accountability, retention, and professional development.
• Conduct driver meetings, ride-alongs, coaching sessions, performance evaluations, and ongoing feedback discussions.
• Recognize and reward strong performance while addressing performance concerns in a timely, fair, and consistent manner.
• Serve as the primary point of contact for driver concerns, escalations, and employee relations matters in partnership with Human Resources.
• Ensure daily transportation operations are executed safely, efficiently, and in accordance with customer requirements, company policies, and regulatory standards.
• Partner with Dispatch, Operations, Safety, Maintenance, Payroll, Human Resources, Planning, and Customer Service teams to support seamless transportation execution.
• Monitor driver utilization, route efficiency, service levels, productivity, and operational performance to identify trends and improvement opportunities.
• Analyze operational metrics and develop action plans to improve productivity, service quality, compliance, and cost efficiency.
• Manage driver staffing levels and workforce planning to support current and future business demands.
• Ensure compliance with Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), Hours of Service (HOS), Electronic Logging Device (ELD), and all applicable transportation regulations.
• Support driver recruiting, onboarding, orientation, training, and retention initiatives.
• Assist with the implementation of new technologies, transportation systems, operational processes, and continuous improvement initiatives.
• Prepare reports and presentations related to operational performance, driver engagement, staffing, compliance, and key business metrics.
• Participate in strategic planning initiatives that support organizational growth, operational excellence, and customer satisfaction.
• Build and maintain collaborative working relationships with internal departments, leadership, customers, and business partners.
• Perform other duties, projects, and responsibilities as assigned.

• Bachelor's degree in Logistics, Transportation, Supply Chain Management, Business Administration, or a related field preferred.
• Minimum of five (5) years of transportation, logistics, fleet, or driver management experience required.
• Minimum of three (3) years of leadership experience managing drivers or frontline transportation personnel required.
• Experience supporting truckload (TL), less-than-truckload (LTL), dedicated transportation, or similar logistics operations preferred.
• Strong knowledge of Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMCSA), Hours of Service (HOS), Electronic Logging Device (ELD), and other transportation compliance regulations.
• Experience leading employee engagement, coaching, performance management, and retention initiatives preferred.
• Valid Class A Commercial Driver's License (CDL-A) preferred.

• Strong leadership, coaching, and employee development skills.
• Excellent verbal, written, and interpersonal communication skills.
• Proven ability to lead, motivate, and develop a professional driver workforce.
• Strong conflict resolution and employee relations skills.
• Excellent analytical, organizational, and problem-solving abilities.
• Ability to prioritize multiple responsibilities and make sound decisions in a fast-paced operational environment.
• Strong customer service orientation with a commitment to operational excellence.
• Proficiency with Microsoft Office Suite, Transportation Management Systems (TMS), Electronic Logging Device (ELD) platforms, telematics systems, and other transportation technologies.
• Ability to analyze operational data and implement process improvements that drive business performance.
• Demonstrated ability to build collaborative relationships across all levels of the organization while influencing positive business outcomes.

For this position, the expected base pay range is $77,500.00 – $97,000.00 annuel. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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