Freight Forwarder Assistant

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Iselin, Wood Ave

Division: Air & Sea

Job Posting Title: Freight Forwarder Assistant - 110526

Time Type: Full Time

Summary of job:

We are looking for a detail-oriented Freight Forwarder Assistant to support the Air Import team. The ideal candidate will be a team player who can also work independently, demonstrating strong critical thinking skills and sound judgment. We value a pleasant and approachable demeanor, as this role requires frequent communication across multiple levels within the organization.

Key Responsibilities:

• Account Management: Oversee and maintain assigned accounts, ensuring smooth operations and client satisfaction.
• Customer Interaction: Engage with customers to address inquiries and provide support.
• Collaboration with Accounting/Others: Work closely with the accounting department to manage financial aspects of accounts, including invoicing and reporting as well as disputes/account issues.
• Team Support: Address immediate team needs, such as creating new organizations, reversing invoices, handling claims, and managing financial reports (CASS reports).
• Knowledge Resource and Continuous Learning: Serve as a reliable resource for team members by continuously learning and staying informed, ensuring that you can effectively address questions and provide guidance as needed.
  
  
  

Skills:

• Excellent organization skills and time management
• Strong communication and interpersonal skills
• Attention to details and accuracy
• Ability to work well under pressure and in a fast-paced environment
• Ability to perform basic mathematical calculations, such as calculating costs and rates
  
  
  

Educational background / Work experience:

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in air imports is highly desirable
• Experience with logistics software and systems is preferred
  
  
  

For this position, the expected base pay is: $25.00 - $28.00 / Hour. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.