Customer Care Technician - Warranty - Monroe/Ruston, LA

Days and hours of work are Monday – Friday 8:00 a.m. to 5:00 p.m.

This job is a field position. There will be minimal work in an office environment. Job requires physical labor and meeting with customers in their homes. Please read the sections below for more details. 

Proficient in Microsoft Office Suite of products; job requires use of an iPad and other programs to complete documents.  

Customer service background and a positive attitude are a must.

Must have a strong work ethic and communication skills; the ability to handle confrontation in a professional manner is essential.

Knowledge of residential construction; 2-5 years’ experience preferred.

Reliable transportation, a valid driver’s license, and valid motor vehicle liability insurance are required; <90% travel required

Physical stamina is required because this position requires prolonged standing, bending, stooping, some climbing or balancing and carrying. The team member must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds or more. Position is often exposed to various weather conditions (especially heat), loud noise, and vibrations.

Residency in one of the following states is a requirement for the position: Alabama, Florida, Georgia, Louisiana, Mississippi, Tennessee, or Texas.

Salary is based on experience

DSLD Homes offers a benefits package for full-time employees that includes, but is not limited to, medical, dental and vision coverages, 401(k) with employer match, long term disability, life insurance, paid vacation, and holidays.

Please visit www.dsldhomes.com for more information.