What are the responsibilities and job description for the Business-to-Business Sales Specialist position at DSI Systems?
DSI Systems Inc., an authorized AT&T partner and the nation's largest home services distributor, is seeking a highly motivated Inside Sales Specialist (B2B) to join our Direct Sales organization. This role plays a critical part in driving revenue growth by managing inbound demand, executing outbound B2B sales activities, and working closely with internal partners to build and maintain a healthy sales pipeline.
The ideal candidate is proactive, coachable, professional, and excited by the opportunity to own a sales number with strong commission potential.
Travel or office requirements: This position will report to our Richardson office
Schedule: Monday - Friday, 8:30am – 5pm or Monday - Friday 11:30am – 8pm
About DSI
Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.
At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.
Key Responsibilities
Sales Execution & Customer Engagement
- Handle inbound and outbound B2B calls to drive sales activity and customer engagement
- Make 50 outbound calls daily, including cold calling, to create new B2B opportunities
- Sell AT&T solutions, including Fiber, Wireless, and AIA products
- Leverage cross-selling and upselling skills to maximize revenue per customer
Tools & Pipeline Management
- Utilize AT&T quoting tools to generate accurate proposals for customers
- Maintain organized and up-to-date records within internal CRM systems, ensuring accurate pipeline tracking and documentation
- Manage job flow and follow-through from lead to close
Partnership & Collaboration
- Work closely with channel partners and internal teams to generate new leads and expand opportunity flow
- Collaborate across teams to deliver a seamless customer experience
Reporting & Accountability
- Report on daily, weekly, and monthly sales performance metrics
- Own a personal sales quota and consistently work toward exceeding targets
Professionalism & Communication
- Maintain a high level of professionalism with customers, partners, vendors, leadership, and teammates
- Communicate clearly and effectively across multiple touchpoints
Qualifications
- Proven experience in cold calling, cross-selling, or upselling
- Familiarity with CRM platforms and quoting tools (AT&T tools a plus)
- Strong verbal communication and interpersonal skills
- Motivated, coachable, and eager to learn in a high-energy sales environment
- Ability to work full-time on-site in Richardson, TX
Why Join Us?
- Competitive base salary with uncapped commission potential
- Clear, structured growth opportunities within the sales organization
- Opportunity to build deep product knowledge and develop high-value sales skills
- Supportive leadership and an energetic team environment
- Uncapped Commission: The harder you work, the more you earn!
- Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
- 401k plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Discounts: 50% off AT&T wireless services and a DIRECTV employee account
- Career Growth: We promote from within, offering you the chance to advance your career in sales
- Bonus Programs: Rewarding top performers with additional bonuses and incentives