Transportation Coordinator

Openings – Transportation Coordinator

As one of the largest apple, pear and cherry marketers in the world, Domex Superfresh Growers® spent years perfecting the science of growing and shipping fresh produce. With that expertise and attention to detail we established our own transportation division: DSG Logistics®.

Once in the door to our offices, you will sense the energy and dedication we put into every day. This desire to be the best is what drives us to find others who are like-minded and motivated for success. As a fifth generation, family-owned company we have built a corporate culture of high intensity and stay true to the foundational principals that have guided us for decades: honesty, a sense of urgency, and integrity.

We aim to grow by selecting the best talent who work hard to achieve their goals. Our team environment, competitive compensation and dedication to your success through training and development provide an ideal setting for anyone ready to launch a successful career.

The Transportation Coordinator role is high energy and fast-moving role where an individual gets a little bit of everything in the transportation world. This role can lead to different career paths depending on the motivation and progression of the individual including a commissioned sales role, an account management role, carrier sales role, or operational role.

Based in Yakima, WA. DSG Logistics® arranges transportation of goods from anywhere in the US and Canada through many modes of Transportation.

We offer a great benefits package including medical and dental insurance, paid time off and holiday pay, life insurance, 401K plan with company match, and opportunity for growth.

Starting pay: $21-23/hour based off experience

Responsibilities:

• Identify and vet prospective carriers to build a pipeline of service providers
• Book freight service through carriers for clients
• Coordinate the pickup and drop-off of shipments
• Monitor the progress of shipments to ensure that goods arrive promptly and undamaged
• Advise teammates and client(s) on potential supply chain issues
• Prepare all necessary shipping documents for orders, following established SOP’s for transportation compliance
• Communicate and advise across various departments to ensure customer satisfaction
• Assist in scheduling appointments for loading and delivering when necessary
• Update and monitor orders in TMS (Transportation Management System)
• Follow company-wide business development practices to ensure organizational alignment
• Assist in building a culture that is team-oriented and is committed to alignment, creativity and winning.
• Maintain a spirit of continuous improvement, determination, respect and positivity.
• Exercise exceptional decision-making skills, sound judgment, and the ability to effectively manage escalations and time-critical issues with poise.
• Collaborate equally well with company leadership, peers, employees, and customers.
• Obtain knowledge and understanding of the trucking industry and changing market.
• Manage vast amounts of emails and calls and be able to address in order of importance and time sensitivity in a professional manner.
• Negotiate rates and fees with carriers and clients.
• Understand and handle a wide range of potential issues before, during and after transit.
• Answer phone calls and effectively assess the needs of each caller
• Update all orders in transit in a timely manner through many avenues of communication including websites, emails, phone calls, and more.

Experience:

• Be able to sit for long periods of time
• Must comply with our Integrated Management System (IMS) and be trained on procedures applicable to the requirements of the position, including managing significant quality, environmental, and food safety aspects
• Shipping and/or logistics experience
• Excellent written, verbal, and interpersonal communication skills including ability to communicate in a courteous and tactful manner with co-workers and customers
• Strong administrative, typing, computer, and word processing skills (Microsoft Word and Excel)
• Experience with general office equipment and procedures
• Prior success in detail-oriented roles and strong in attention to detail
• Excellent problem-solving skills and adaptability
• Ability to multitask and to manage several tasks at once.