Senior Account Manager

SENIOR ACCOUNT MANAGER

Position Summary:
DSA Signage is seeking a dynamic and results-driven Senior Account Manager to join our growing sales team. The ideal candidate will be responsible for managing inbound and outbound sales activities, nurturing qualified leads, and closing business opportunities that drive revenue growth. This individual will be at the front line of our customer engagement strategy, understanding client needs, positioning our solutions, and building long-term relationships.  The position will also be responsible for managing some of DSA’s existing accounts.

This is an exciting opportunity for someone who thrives in a fast-paced environment, loves the challenge of achieving targets, and is passionate about cultivating relationships.  

Key Responsibilities:

• Prospect, qualify, and close sales opportunities through inbound lead follow-up, outbound calls, emails, and virtual meetings.
• Develop a strong understanding of the company’s products, services, and value proposition to effectively communicate solutions to potential clients.
• Work closely with engineering and supply chain teams to understand the product and lead times associated with them.
• Manage the full sales cycle from lead generation to deal closure ensuring a seamless customer experience.
• Maintain accurate records of all sales activities and pipeline data in the CRM system (e.g., Salesforce, HubSpot, etc.).
• Collaborate with the marketing team to refine lead generation strategies and campaigns.
• Partner with account managers and customer success teams to ensure smooth client onboarding and satisfaction.
• Meet or exceed monthly and quarterly sales targets and key performance indicators (KPIs).
• Continuously identify opportunities for process improvement and contribute to a high-performance sales culture.

Qualifications:

• 5  years of proven inside sales or business development experience, preferably in a B2B environment.
• This is a full-time in office position with 20% travel requirements.
• Demonstrated success meeting or exceeding sales quotas.
• Strong communication, presentation, and negotiation skills.
• Proficiency in CRM and sales automation tools (Salesforce, HubSpot, Zoho, etc.).
• Excellent organizational skills with the ability to manage multiple priorities.
• Self-motivated, resilient, and adaptable to change in a high-growth environment.

Preferred Skills:

• Experience with solution or consultative selling approaches
• Knowledge of signage or other store fixtures in the retail or hospitality is strongly desired.
• Comfortable conducting product demos and presenting to clients remotely and in person.
• Excellent verbal and written communication