Shift Lead / Key Holder

Overview

💛 Now Hiring: Shift Lead (Keyholder) at Drybar 💛

Location: Downtown AustinPosition Type: Full-Time 

Ready to take the lead and bring the blowout magic?If you're obsessed with amazing customer service, love lifting others up (literally and figuratively), and thrive in a fast-paced, fun-loving environment, we want you as our next Drybar Shift Lead!

✨ About Us

Drybar is more than just beautiful blowouts. We're a movement that started in Brentwood, CA and has grown into 125 shops across 30 markets—and counting! Our motto says it all:No cuts. No color. Just blowouts.We focus on one thing and do it better than anyone else. If you're ready to be a part of a supportive, driven, and stylish team, you’re in the right place.

🚀 What You’ll Do as a Shift Lead:

• Be the go-to leader on shift—guiding the team and keeping the shop energy high from check-in to checkout

• Manage the daily flow—assigning clients to Stylists, organizing breaks, and keeping everyone in sync

• Train new front desk team members (aka Bartenders) on all things Drybar, from our 10 Core Values to our systems and service standards

• Monitor and maintain inventory, place orders when needed, and keep the shop stocked and looking fabulous

• Help uphold company policies and safety regulations, and flag any concerns to Shop or District Managers

• Create a positive, solution-focused environment and model Drybar’s commitment to excellence

• Support the front desk by providing Pipeline info and staying current on promotions and merch

• May assist with admin tasks and step into the Bartender or Stylist role as needed (if licensed & trained)

🌈 What We’re Looking For:

• High school diploma or equivalent

• 1 year of experience in a fast-paced retail, beauty, restaurant, or hospitality setting

• Proven leadership ability—you’ve led a shift, trained teammates, or managed operations before

• A current cosmetology license is a plus (but not required)

• Passion for customer service and a people-first mindset

• Understanding of inventory and basic loss prevention practices

• Excellent time management—you know how to prioritize and delegate like a boss

• A team player with stellar communication and problem-solving skills

• Motivated, upbeat, and reliable—you bring the good vibes every day

• Willing to undergo background checks as required by law

🎁 Perks of Being a Shift Lead:

• Fun, team-focused atmosphere

• Opportunities for growth (hello, future Shop Manager!)

• Employee discounts on products and services

• Ongoing training and development

• A place where your leadership truly matters

Sound like your kind of gig?Apply today and start leading with style at Drybar. 💛