What are the responsibilities and job description for the Receptionist and Sales Associate position at Drybar Shops?
Overview:
At Drybar, we're not just a workplace; we're the ultimate destination to flourish in the beauty industry. We're dedicated to nurturing our team, and here's a nugget of pride: 100% of our leadership positions are held by individuals who started right here, as part of our team.
Why Drybar Receptionist and Sales Associates Love Working Here:
As a Drybar Frontdesk Sales Associate, your mission is clear:
Welcome to Drybar, where we keep it simple and focus on being the absolute best at one thing – blowouts. Our motto encapsulates it perfectly: No cuts. No color. Just blowouts.
At Drybar, we're not just a workplace; we're the ultimate destination to flourish in the beauty industry. We're dedicated to nurturing our team, and here's a nugget of pride: 100% of our leadership positions are held by individuals who started right here, as part of our team.
Why Drybar Receptionist and Sales Associates Love Working Here:
- Competitive compensation plan
- Generous bonus plan
- Free monthly services
- Membership sales bonus
- Flexible Hours - with a set, regular schedule
- Discounts on all retail products
- Clear career path to grow as a professional
- Ongoing training
Your Role as a Receptionist and Sales Associate:
As a Drybar Frontdesk Sales Associate, your mission is clear:
- Deliver Exceptional Customer Service: Provide excellent service to our clients, ensuring they have a fantastic experience.
- Manage Front Desk Operations: Handle point of sale transactions efficiently and accurately.
- Support Sales Goals: Promote and sell memberships and retail products with enthusiasm.
- Maintain a Welcoming Environment: Keep the front desk area organized and presentable, contributing to a positive shop atmosphere.
- Team Collaboration: Work closely with the team to ensure smooth operations and excellent client satisfaction.
What We're Looking for in a Drybar Frontdesk Sales Associate:
- AVAILABLE to be scheduled as opener (shifts begin at 6:45, 7:45 and 8:45am) or closer (shifts end from 5:15 to 7:15 pm)
- MUST HAVE availability on weekend shifts
- 1 years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
- Previous experience with Point of Sale Systems strongly preferred
- Previous salon/spa experience preferred but not required
- High school diploma or equivalent
- Ability to work at a sustained, fast pace
- Excellent problem-solving and troubleshooting skills
- Track record in providing over-the-top, amazing customer service!
- Ability to multitask with ease
- Frequently required to stand and/or walk for duration of 6-8 hour long shifts
- Has the technical ability and skills to operate a point of sale system
- Problem solver – use logic and support resources to solve problems at the front desk Maintains professional demeanor under pressure