What are the responsibilities and job description for the Freddy's - Shift Manager position at Drury Development Corporation?
Druco Restaurants, a proud franchisee of Freddy’s Frozen Custard and Steakburgers, is looking for Shift Managers to join our team.
About the Role
Freddy’s Shift Managers support the Assistant and General Manager in the daily operation of our restaurants, providing leadership and motivating team members to meet operational goals. You’ll help control labor and food costs, build relationships with guests, handle guest issues and serve as a model of hospitality.
Key Responsibilities
- Teach and practice Freddy’s standards of hospitality, quality, and cleanliness
- Lead by example; be organized and vocal, with strong time-management skills
- Active in team member development through training and coaching
- Demonstrate a willingness to learn and accept coaching/constructive criticism
- Practice situational management and always maintain a sense of urgency
- Correct operational mistakes with the goal of satisfying the guest
- Promote a positive team culture