OPERATOR

About The Job

Druid City Vital Care, located in Northport, Alabama, is a leading home infusion therapy pharmacy dedicated to providing safe, convenient care for patients with both acute and chronic conditions. Our services allow patients to receive high-quality infusion therapy in the comfort of their homes or alternate care sites.

Recognized for excellence in sterile drug compounding, Druid City Vital Care has earned top honors as the #1 franchise in the Vital Care network for 2023 and 2024. We are committed to delivering personalized support and comprehensive post-therapy follow-up, ensuring every patient receives exceptional care throughout their healthcare journey.

About The Role

The Pharmacy Operator partners with the Pharmacist-in-Charge (PIC) to manage all aspects of home infusion pharmacy operations. This includes ensuring regulatory compliance, optimizing financial performance, and leading a skilled healthcare team to deliver exceptional patient care. The ideal candidate is a dynamic leader with expertise in pharmacy operations, sterile compounding, and team management.

Responsibilities

Operational Leadership

Partner with the Pharmacist-in-Charge (PIC) to manage daily pharmacy operations, including prescription processing, sterile and non-sterile compounding, inventory control, and delivery logistics.

Ensure compliance with USP , USP , and all applicable state and federal regulations.

Develop and implement Standard Operating Procedures (SOPs) to improve workflow efficiency and patient safety.

Oversee procurement processes, maintain optimal inventory levels, and manage vendor relationships.

Financial Management

• Create and manage the pharmacy budget, focusing on cost-effective practices and profitability.
• Monitor KPIs and financial metrics to guide strategic decisions.
• Collaborate with billing and reimbursement teams to ensure accurate and timely claims processing.
  
  

Regulatory Compliance & Quality Assurance

• Maintain all required licenses, accreditations, and certifications, ensuring readiness for audits and inspections.
• Implement quality assurance programs to monitor and enhance service delivery.
• Stay current on regulatory changes and update policies and procedures accordingly.
  
  

Team Development & Leadership

• Work with the PIC to recruit, train, and supervise pharmacy staff, fostering a culture of excellence and continuous improvement.
• Assist with performance evaluations and provide ongoing coaching and mentorship.
• Promote interdepartmental collaboration to ensure cohesive and efficient patient care.
  
  

Patient Care & Clinical Oversight

• Share responsibility with the PIC for delivering high-quality pharmaceutical care, including patient counseling and therapy monitoring.
• Collaborate with healthcare providers to develop individualized care plans.
• Address patient concerns and feedback to continuously improve the patient experience.
  
  

Qualifications

• Bachelor’s degree in business or a healthcare-related field.
• Minimum 3 years of leadership experience in healthcare; experience in home infusion or specialty pharmacy strongly preferred.
• Strong financial acumen with proven ability to manage budgets and track KPIs.
• Exceptional leadership, communication, and organizational skills.
  
  

Preferred Qualifications

Master’s preferred in business or a healthcare-related field.

Board certification in a relevant specialty area.

Experience with accreditation processes (e.g., ACHC, URAC).

Knowledge of sterile compounding and compliance with USP and standards, as well as home infusion best practices.

Commitment to Diversity and Inclusivity

At Druid City Vital Care, we believe that diversity and inclusivity are essential to delivering exceptional care and fostering innovation. We are committed to creating a workplace where every individual is respected, valued, and empowered—regardless of race, ethnicity, gender identity, age, ability, or background.

Our Approach Includes

• Inclusive Hiring Practices: Ensuring equal opportunities for all candidates.
• Ongoing Education: Providing training to promote cultural competence and eliminate bias.
• Collaborative Environment: Encouraging diverse perspectives to strengthen patient care and organizational success.
  
  

By embracing diversity and inclusion, we aim to reflect the communities we serve and build a culture of belonging for our employees and patients alike.