What are the responsibilities and job description for the Medical Receptionist position at Drs. Blumer and Rollins Inc.?
We are seeking a reliable, detail-oriented Medical Receptionist to join our busy office. This role is essential to ensuring a smooth and positive experience for our patients while supporting daily administrative and front desk operations.
Key Responsibilities:
- Answer a high volume of incoming phone calls and direct them appropriately
- Schedule, confirm, and manage patient appointments
- Greet patients and complete check-in and check-out processes
- Collect and process patient payments using a credit card (MasterCard) machine
- Maintain accurate records through filing, faxing, and scanning documents to the billing company
- Take prescription refill requests from patients over the phone and relay them appropriately
- Enter and update patient information in the system while working on a computer throughout the day
- Ensure all patient interactions are handled professionally and with confidentiality
- Maintain an organized and efficient front office environment
Qualifications:
- Previous experience in a medical office or receptionist role preferred
- Strong computer skills and ability to work on a computer for extended periods
- Comfortable managing a fast-paced, high-call-volume environment
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize effectively
Compensation & Benefits:
- Competitive pay based on experience
- Uniform allowance of $35.00 per month
- Opportunity for growth within a supportive team environment
Salary : $35