What are the responsibilities and job description for the Operations Director (USA) position at DroneShield?
Work with cutting edge AI technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world’s most challenging technical problems in the rapidly growing counter-drone sector.
Our customers operate in some of the most challenging and high-stakes environments in the world, including military organizations, government agencies, airports, critical infrastructure operators, and law enforcement. Protecting airspace in these settings requires technology that performs under pressure and teams that understand what’s at stake. At DroneShield, employees work at the leading edge of counter-drone innovation, helping to address real-world security challenges as drone threats continue to evolve globally.
DroneShield’s American operations are headquartered in Warrenton, Virginia, home to a growing team of approximately 30 highly skilled professionals. This office plays a critical role in the company’s global success, leading U.S.-focused R&D, sales, and customer support, and working closely with American defence and security stakeholders to deliver mission-critical counter-drone solutions tailored to local operational needs.
As one of Australia’s largest publicly listed defense companies and a member of the ASX200, DroneShield is experiencing sustained hypergrowth. Global revenue increased from approximately US$38 million in 2024 to over US$125 million in 2025, representing growth of more than 400% year over year, alongside record profitability and cash flow. The global counter-UAS market is estimated at approximately US$100 billion and remains at an early stage, positioning DroneShield as a global market leader and the only publicly listed pure-play counter-drone company worldwide.
DroneShield has grown from just 11 employees in 2017 to more than 450 employees globally today, with continued expansion planned across the United States, Europe, and APAC. The company invests over US$33 million annually in R&D, maintains a global sales pipeline exceeding US$1.65 billion, and continues to scale manufacturing and deployment capacity to meet accelerating demand.
The Washington DC / Northern Virginia office is central to DroneShield’s long-term U.S. strategy - bringing innovation closer to the customer, strengthening domestic capability, and supporting national security, public safety, and critical infrastructure protection outcomes across the United States.
About the role
DroneShield is seeking a Operations Director with relevant experience to join the team in Warrenton, VA.
The position will report to the Chief Operating Officer.
The Operations Director – USA is accountable for building and running a field-first, delivery-driven operations engine that enables rapid, reliable demonstrations, deployments, and customer outcomes at scale.
This role is not a traditional back-office operations function. It is a front-line execution leadership role, directly responsible for:
Winning and enabling customer outcomes through demos and deploymentsDelivering projects and defense programs with predictability and speedBuilding a high-velocity field operations capability across the U.S.The role ensures operations is a commercial enabler, not a constraint—shifting the organization from reactive execution to planned, repeatable delivery systems.
Responsibilities, Duties and Expectations
Field Operations, Demos & Deployments
Own and lead a world-class field execution engine across the U.S.
Accountability:
All demonstrations, trials, installations, and field supportEnd-to-end execution from customer request → mobilization → delivery → supportKey Outcomes:
50% reduction in demo and mobilization timeConsistent, repeatable demo execution across all regionsImproved first-time fix rate (>20%)Standardized deployment models and field playbooksSeamless coordination of assets, people, and sitesStrategic Importance:
Directly impacts revenue conversion, customer trust, and market influenceTransforms field ops from ad hoc execution → repeatable systemProject Delivery
In concert with the Global Head of PMO build and lead a disciplined, scalable project delivery engine.
Accountability:
Local management of Project Managers to ensure that priorities are metLocal coordination of all programs, demos, installations, and complex deliveriesKey Outcomes:
85% of projects delivered on time and on budgetStrong front-end planning replacing downstream recoveryClear ownership across all deployments and programsReduced execution risk in complex defense and customer programsStrategic Importance:
Moves delivery from heroics → system-driven executionUnderpins the company’s ability to scale complex programs safelyTest Sites & Demo Infrastructure
Establish and operationalize U.S. test sites as core revenue-enabling assets.
Accountability:
Site establishment, readiness, and integration into planningEnsuring test sites are always ready, available, and utilizedKey Outcomes:
Fully operational regional test sitesSites integrated into scheduling (not reactive bookings)Reduced setup time and increased utilizationRepeatable demo environmentsStrategic Importance:
Enables speed, consistency, and scale of demonstrationsCritical to delivering a globally consistent customer experienceWarehouse & Inventory
Transform inventory into a deployment-ready, execution-critical capability.
Key Outcomes:
98% inventory accuracy98% kitting accuracy for demos, projects, and field opsMaterials always ready for deployment, not just manufacturingWarehouse flow aligned to field demand and project schedulesStrategic Importance:
Directly impacts ability to mobilize quickly and deliver reliablySupports the shift to planned execution vs last-minute scramblingFacilities & Field Infrastructure
Ensure facilities enable, not constrain, field delivery and growth.
Key Outcomes:
Facilities ready ahead of demand (>90%)Infrastructure supports field ops, inventory, and demo capabilityNo delays due to lack of space, tools, or readinessStrategic Importance:
Enables speed of deployment and operational readiness at scaleHealth, Safety & Operational Assurance
Embed safe, compliant field execution at speed.
Key Outcomes:
Zero major safety or compliance incidentsSafety embedded into field, demo, and deployment processesStrong leading indicators and proactive risk mitigationStrategic Importance:
Critical for defense customers and field-based operationsEnsures scaling does not introduce riskMeasures of SuccessU.S. becomes a high-performing field delivery engineDemos are faster, repeatable, and reliableProjects are delivered predictably without firefightingField operations operate as a scalable system, not a reactive functionTest sites, inventory, and facilities fully enable executionOperations is seen as a direct driver of revenue and customer success
Qualifications, Experience and Skills
Senior leadership experience in Engineering, Operations, Project Management or similar.Background in defence, aerospace, or highly regulated high‑tech manufacturing Proven experience operating in global, multi‑site environmentsEngineering or technical qualifications preferred Customer-oriented with a strong sense of ownership and accountabilityRelevant tertiary qualification in Operations, Engineering, Supply Chain or Business (desirable))
Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
Our customers operate in some of the most challenging and high-stakes environments in the world, including military organizations, government agencies, airports, critical infrastructure operators, and law enforcement. Protecting airspace in these settings requires technology that performs under pressure and teams that understand what’s at stake. At DroneShield, employees work at the leading edge of counter-drone innovation, helping to address real-world security challenges as drone threats continue to evolve globally.
DroneShield’s American operations are headquartered in Warrenton, Virginia, home to a growing team of approximately 30 highly skilled professionals. This office plays a critical role in the company’s global success, leading U.S.-focused R&D, sales, and customer support, and working closely with American defence and security stakeholders to deliver mission-critical counter-drone solutions tailored to local operational needs.
As one of Australia’s largest publicly listed defense companies and a member of the ASX200, DroneShield is experiencing sustained hypergrowth. Global revenue increased from approximately US$38 million in 2024 to over US$125 million in 2025, representing growth of more than 400% year over year, alongside record profitability and cash flow. The global counter-UAS market is estimated at approximately US$100 billion and remains at an early stage, positioning DroneShield as a global market leader and the only publicly listed pure-play counter-drone company worldwide.
DroneShield has grown from just 11 employees in 2017 to more than 450 employees globally today, with continued expansion planned across the United States, Europe, and APAC. The company invests over US$33 million annually in R&D, maintains a global sales pipeline exceeding US$1.65 billion, and continues to scale manufacturing and deployment capacity to meet accelerating demand.
The Washington DC / Northern Virginia office is central to DroneShield’s long-term U.S. strategy - bringing innovation closer to the customer, strengthening domestic capability, and supporting national security, public safety, and critical infrastructure protection outcomes across the United States.
About the role
DroneShield is seeking a Operations Director with relevant experience to join the team in Warrenton, VA.
The position will report to the Chief Operating Officer.
The Operations Director – USA is accountable for building and running a field-first, delivery-driven operations engine that enables rapid, reliable demonstrations, deployments, and customer outcomes at scale.
This role is not a traditional back-office operations function. It is a front-line execution leadership role, directly responsible for:
Winning and enabling customer outcomes through demos and deploymentsDelivering projects and defense programs with predictability and speedBuilding a high-velocity field operations capability across the U.S.The role ensures operations is a commercial enabler, not a constraint—shifting the organization from reactive execution to planned, repeatable delivery systems.
Responsibilities, Duties and Expectations
Field Operations, Demos & Deployments
Own and lead a world-class field execution engine across the U.S.
Accountability:
All demonstrations, trials, installations, and field supportEnd-to-end execution from customer request → mobilization → delivery → supportKey Outcomes:
50% reduction in demo and mobilization timeConsistent, repeatable demo execution across all regionsImproved first-time fix rate (>20%)Standardized deployment models and field playbooksSeamless coordination of assets, people, and sitesStrategic Importance:
Directly impacts revenue conversion, customer trust, and market influenceTransforms field ops from ad hoc execution → repeatable systemProject Delivery
In concert with the Global Head of PMO build and lead a disciplined, scalable project delivery engine.
Accountability:
Local management of Project Managers to ensure that priorities are metLocal coordination of all programs, demos, installations, and complex deliveriesKey Outcomes:
85% of projects delivered on time and on budgetStrong front-end planning replacing downstream recoveryClear ownership across all deployments and programsReduced execution risk in complex defense and customer programsStrategic Importance:
Moves delivery from heroics → system-driven executionUnderpins the company’s ability to scale complex programs safelyTest Sites & Demo Infrastructure
Establish and operationalize U.S. test sites as core revenue-enabling assets.
Accountability:
Site establishment, readiness, and integration into planningEnsuring test sites are always ready, available, and utilizedKey Outcomes:
Fully operational regional test sitesSites integrated into scheduling (not reactive bookings)Reduced setup time and increased utilizationRepeatable demo environmentsStrategic Importance:
Enables speed, consistency, and scale of demonstrationsCritical to delivering a globally consistent customer experienceWarehouse & Inventory
Transform inventory into a deployment-ready, execution-critical capability.
Key Outcomes:
98% inventory accuracy98% kitting accuracy for demos, projects, and field opsMaterials always ready for deployment, not just manufacturingWarehouse flow aligned to field demand and project schedulesStrategic Importance:
Directly impacts ability to mobilize quickly and deliver reliablySupports the shift to planned execution vs last-minute scramblingFacilities & Field Infrastructure
Ensure facilities enable, not constrain, field delivery and growth.
Key Outcomes:
Facilities ready ahead of demand (>90%)Infrastructure supports field ops, inventory, and demo capabilityNo delays due to lack of space, tools, or readinessStrategic Importance:
Enables speed of deployment and operational readiness at scaleHealth, Safety & Operational Assurance
Embed safe, compliant field execution at speed.
Key Outcomes:
Zero major safety or compliance incidentsSafety embedded into field, demo, and deployment processesStrong leading indicators and proactive risk mitigationStrategic Importance:
Critical for defense customers and field-based operationsEnsures scaling does not introduce riskMeasures of SuccessU.S. becomes a high-performing field delivery engineDemos are faster, repeatable, and reliableProjects are delivered predictably without firefightingField operations operate as a scalable system, not a reactive functionTest sites, inventory, and facilities fully enable executionOperations is seen as a direct driver of revenue and customer success
Qualifications, Experience and Skills
Senior leadership experience in Engineering, Operations, Project Management or similar.Background in defence, aerospace, or highly regulated high‑tech manufacturing Proven experience operating in global, multi‑site environmentsEngineering or technical qualifications preferred Customer-oriented with a strong sense of ownership and accountabilityRelevant tertiary qualification in Operations, Engineering, Supply Chain or Business (desirable))
Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
Salary : $33