Senior Director, Total Rewards

Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world. 

Summary (Major Purpose of the Role)

The Senior Director, Total Rewards is a senior HR leader responsible for the strategy, design, governance, and delivery of total rewards programs, including compensation, benefits, payroll, and HRIS, with a primary focus on North America. This role ensures programs are competitive, compliant, and aligned with business and financial objectives, while supporting global reward initiatives and advising executive leadership.

Main Activities/Responsibilities

Total Rewards Leadership

• Lead total rewards strategy across compensation, benefits, payroll, and HRIS
• Advise executive leadership on market competitiveness and program effectiveness
• Lead and develop teams across compensation, benefits, payroll, and HR systems
• Support M&A integration and harmonization of rewards programs

Benefits

• Oversee all North America benefits programs, including retirement and health & welfare
• Partner with Fiduciary Committee and vendors on governance, plan design, and administration
• Ensure compliance with regulatory requirements (e.g., 5500 filings, ACA, plan documentation)
• Lead Open Enrollment, employee communications, and cost management
• Oversee vendor management, billing, audits, and Canadian benefits programs

Compensation Planning & Incentives

• Lead annual compensation processes (merit, bonus, and salary structure administration)
• Design, manage, and forecast incentive plans in partnership with Finance
• Conduct benchmarking and maintain competitive pay structures
• Provide analytics and guidance for pay decisions and compensation policy

Payroll

• Oversee multi-entity payroll operations, ensuring accuracy, consistency, and compliance
• Lead payroll team and coordinate audits (including 401(k) and Workers’ Compensation)
• Ensure accuracy of benefit deductions, contributions, and reconciliations

HRIS & Systems Leadership

• Lead ADP HRIS strategy, integration, and optimization across North America
• Oversee system configuration, including benefit plan setup, workflows, and validation tables
• Ensure integration across HRIS, payroll, benefits, and time & attendance systems
• Manage system enhancements, new module implementations, and organizational expansions
• Oversee data integrity, reporting, and workforce analytics (e.g., headcount, attrition)
• Serve as liaison with ADP and vendors to resolve system issues and improve functionality
• Manage system security, access controls, and governance
• Support HRIS configuration for benefit plan changes, carrier integrations, and payroll impacts

Performance Management

• Oversee performance management systems within HRIS
• Manage performance cycles, calibration, and training
• Support a culture of performance-driven results

Analytics, Governance & Compliance

• Ensure compliance with federal, state, and Canadian regulations (e.g., ACA, EEO, pay data reporting)
• Partner with Finance on payroll budget planning and program effectiveness analysis
• Develop and monitor total rewards and workforce metrics

Competencies

• Deep expertise in total rewards strategy, HRIS (ADP), and data analytics
• Strong leadership in complex, matrixed environments
• Advanced analytical, problem-solving, and communication skills
• Ability to influence and manage cross-functional stakeholders

Reporting Relationships and Supervision

• Reports to: CHRO
• Oversees benefits, compensation, payroll, and HR systems teams

Education and Experience

• Bachelor’s degree required; Master’s or HR certification preferred
• 10 years of leadership experience in compensation, benefits, payroll, and HR systems
• Strong experience with HRIS platforms (ADP preferred), integrations, and system governance