Food and Beverage Runner

Food Runners must move quickly and efficiently and maintain constant communication with the server on the status of each table. The food runner’s main responsibility is to run food to the pool area, golf course and restaurant. Assist in the restaurant as needed with miscellaneous tasks. Also responsible for stocking and maintaining the golf comfort stations and stocking cart.

Essential Functions

1. Assist the servers, bartenders and our members in a prompt, courteous, and professional manner

2. Interact with members in a friendly, caring, and personalized manner.

3. Greet members by offering them a warm, heartfelt welcome to the restaurant

4. Understand restaurant’s food and beverage preparation and be able to articulate the menu for personalized experience.

5. Ask questions to learn member preferences.

6. Ensure all outgoing dishes are correctly prepared according to members' specific requests including dietary restrictions

7. Responsible for setting up the expediting line

8. Maintain the proper care and cleanliness of serving equipment. Stack and handle china, glassware, and silver to avoid breakage

9. Communicate food orders to chef, paying attention to priorities and special requests (e.g. food allergies)

10. Deliver food and beverages using a golf cart to the pool area, golf course and other areas as necessary within the club grounds.

11. Stock and maintain the cleanliness and items available at the two golf comfort stations.

12. Complete side-work duties to include but are not limited to dusting, window cleaning, organizing coolers, polishing glassware and silverware, deep cleaning the front of house spaces, organizing and cleaning stocking room, unpacking comfort station food items.

13. Maintain the cleanliness of the restaurant and back of house areas

14. Setting and resetting of tables before, during and after service periods

15. Polish silverware, glassware, share plates and fold napkins as necessary

16. Pre-bus and bussing of tables during service period; assist servers with service steps where necessary

17. Clean all spills, and broken glassware/dishes immediately, using floor signs when necessary

18. Work as a team and effectively communicate with management, servers and service staff in order to fulfill and address any issues or needs requested by members and or other associates

19. Expedite food orders and assist servers with beverage service by refilling beverages when appropriate and running beverage to tables.

20. Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by Tributary

21. Set up and breakdown for Food and Beverage Events to include, chairs, tables, glassware and other tabletop wares.

22. Adhere to all property and department policies and procedures.

Marginal Functions

1. Ability to recall member names.

2. Treat all members in a manner to ensure their complete satisfaction.

3. Strive to exceed members’ expectations.

4. Report to work in a neat and clean uniform with well-groomed hair and personal hygiene.

Competencies

1. Attention to Detail

2. Passion for Service

3. Professionalism

4. Integrity and Ethical Behavior

5. Communication

6. Team Work

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position operates in a restaurant setting as well as out and about in the club grounds. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

Sitting _____% Kneeling _____% Lifting 50% Climbing _____%

Standing 100% Stooping 20% Reaching 50% Pushing 5%

Bending 25% Pulling 5% Carrying 50% _____%

Position Type/Expected Hours of Work

This is a full or part time position. Days and hours of work are typically Monday – Sunday from 10:00 – 6:00pm but be adjusted as necessary for business needs. Ability to work weekends, holidays, days, and nights with flexible hours. Schedule is subject to change, and applicants must be flexible with schedule adjustments.

Travel

No travel is expected for this position.

Required Education and Experience

· A high school diploma or equivalent. Previous restaurant experience required.

Preferred Education and Experience

· Understanding of basic cocktails and/or bartending experience is preferred.

· Prior experience in a restaurant fine dining or refined service position preferred.

· Excitement and interest in food and beverage services and related components.

Additional Eligibility Qualifications

Must be fluent in English speaking, reading and writing.

Work Authorization

Must have valid work authorization to work in the United States for I-9 form purposes.

AAP/EEO Statement

Driggs Management, Inc, or affiliate of Driggs Management, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. Due to the seasonal nature of this business, you may be asked to perform duties outside of your normal job description.