What are the responsibilities and job description for the RV Park Guest Specialist position at Driftwood RV Park?
Job Description:
Driftwood RV Park is looking for a dynamic, guest experience-focused, on-site specialist. The right candidate must understand the dynamics of balancing compliance and safety with exceptional guest experiences.
Responsibilities:
Essential duties include:
- Guest check-in/out
- Book reservations for short and long term stays
- Answer phone calls
- Ensure guest payments are complete
- Park compliance
- Guest concerns and incident responses
- Reporting and partnership with corporate office
- Partnership with maintenance
- Create consistent documentation
- Concierge style customer service
- Clear and effective communication with guests, visitors, peers, leadership, and vendors.
- Cleaning of facilities and property regularly
Preferred Qualifications:
The ideal candidate will have the following skills:
- High school diploma or equivalent
- Ability to communicate effectively, orally and written
- 3 years customer service experience preferred (hospitality a plus)
- Reservation Experience needed
- Social Media Experience a PLUS
- Experience in property management needed
SCHEDULE:
Preferably Tuesday-Saturday 10AM-5:30PM
Applicants must complete background check before employment.
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $18