What are the responsibilities and job description for the Lead Housekeeping Supervisor position at Driftwood Hospitality Management?
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Job Summary
To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwood’s high standards of cleanliness.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Job Summary
To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants, Lobby Attendants and Housepersons in guest rooms, corridors and public spaces to maintain Driftwood’s high standards of cleanliness.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
- Interview Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
- Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
- Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift.
- Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
- Report all maintenance deficiencies in guest rooms and corridors.
- Expedite special guest requests, such as extra towels, blankets or pillows.
- Check all vacant/ready/stay over rooms daily.
- Check out of order rooms daily.
- Identify showrooms for Sales Department.
- Turn in all lost and found items and all guest room keys.
- Adhere to all company policies and procedures.
- Follow safety and security procedures and rules.
- Know department fire prevention and emergency procedures.
- Utilize protective equipment.
- Report unsafe conditions to management.
- Report accidents, injuries, near-misses, property damage or loss to management.
- Provide a safe work environment by following all safety and security procedures and rules.
- Ensure all team members maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
- Perform any related duties as requested by management.
- Assist other Housekeeping Personnel when needed.
Salary : $18 - $20