What are the responsibilities and job description for the Certified Medical Assistant position at Driftless Aesthetics?
Medical Assistant – Aesthetic & Wellness Center
Medical Assisting Certificate is required for this position.
Are you passionate about beauty, wellness, and providing exceptional client care? Driftless Aesthetics is looking for a full-time or part-time Medical Assistant to join our premier wellness and aesthetic team!
At Driftless Aesthetics, we believe that feeling your best starts from within. We are dedicated to creating a personalized, holistic experience for every client — combining cutting-edge aesthetic treatments with warm, client-centered care. As a Medical Assistant in our med spa, you’ll support our clinical and administrative teams, help maintain smooth daily operations, and ensure every client enjoys a seamless, welcoming experience.
Why Join Driftless Aesthetics?
We are more than a med spa — we are a space where wellness, beauty, and community come together. Our team fosters a culture of professionalism, inclusivity, personal growth, and teamwork.
Benefits & Perks Include:
- Paid sick leave, vacation days, and holidays
- Discounted cosmetic procedures
- Complimentary aesthetic treatments
- Ongoing training and professional development
Key Responsibilities:
- Assist the clinical team with treatments and patient care
- Maintain treatment rooms and equipment to ensure 100% readiness and cleanliness
- Support patient intake, registration, and accurate EMR documentation
- Provide high-end customer service via in-person, phone, email, and text communication
- Educate clients on treatments, products, and post-care protocols
- Monitor and respond to office voicemail, email inquiries, and text messages
- Check clients in/out and schedule follow-up visits using our booking software
- Manage skincare inventory and complete weekly reconciliations
- Assist with clinical social media content and behind-the-scenes insights
Key Performance Indicators (KPIs):
- Treatment Room Readiness: 100% prepared before each client visit
- Client Satisfaction: Maintain post-treatment ratings of 4.5
- Inventory Accuracy: Less than 5% weekly discrepancy
Qualifications:
- High school diploma or equivalent required
- Completion of a Medical Assistant program preferred
- Experience in medical aesthetics or a medical office setting is a plus
- Minimum 2 years of customer service experience
- Strong communication skills and attention to detail
- Impeccable personal appearance and professionalism
- Physical ability to bend, lift, and stand for extended periods
- Flexible availability, including evenings or weekends if needed
- Must meet all U.S. employment and eligibility requirements
Driftless Aesthetics is an Equal Opportunity Employer. We value diversity and welcome candidates from all backgrounds to apply.
Ready to Join a Team That’s Redefining Beauty and Wellness?
Apply today and help us deliver an unparalleled client experience — one treatment at a time.
Job Type: Full-time
Pay: From $20.00 per hour
License/Certification:
- Certified Medical Assistant (Required)
Work Location: In person
Salary : $20