What are the responsibilities and job description for the Automotive Service Advisor (Management Opportunity) position at Drew Solutions?
Automotive Service Advisor | No Weekends | Family-Owned Shop.
Do you love helping people? Not just like, but LOVE helping people? Do you enjoy staying organized and keeping things running smoothly?
Do you love helping people? Not just like, but LOVE helping people? Do you enjoy staying organized and keeping things running smoothly?
If so, we’ve got an opportunity for you.
Garvin & Lidster is a family-owned automotive repair shop that has proudly served Terre Haute and surrounding communities for 92 years- yes, 92 years! We’re looking for someone with a positive attitude who enjoys learning, communicating with people, and being part of a team that takes pride in what they do.
As a Service Advisor, you’ll be the face of our shop, helping customers understand their vehicle needs, guiding them through the repair process, and building lasting relationships.
No automotive experience? No problem, we’re happy to train the right person.
This position is designed for someone looking to build a long-term career, not just hold a job. We are actively looking for a Service Advisor who has the desire, leadership skills, and work ethic to grow into a management role as our company continues to expand. Proven performance, strong customer service, and the ability to lead a team will create opportunities for advancement into Service Manager and other leadership positions.
This position is designed for someone looking to build a long-term career, not just hold a job. We are actively looking for a Service Advisor who has the desire, leadership skills, and work ethic to grow into a management role as our company continues to expand. Proven performance, strong customer service, and the ability to lead a team will create opportunities for advancement into Service Manager and other leadership positions.
And yes, NO WEEKENDS! We believe in taking care of our team so they can take care of their families. Our service department is closed Saturdays and Sundays.
Responsibilities:
- Greet customers and assess their vehicle concerns.
- Recommend appropriate repairs and services with honesty and clarity.
- Provide accurate estimates for cost and timelines.
- Schedule appointments and coordinate workflow with technicians.
- Communicate with customers throughout the repair process.
- Address questions or concerns and ensure a positive experience.
- Maintain accurate records of customer interactions and repair history.
- Assist with parts ordering, receiving, and tracking cores.
- Help manage shop workflow and daily operations.
- Maintain a clean, organized front office and customer area.
- Open or close the facility when needed.
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Perform additional tasks as assigned by management.
What We’re Looking For:
- Strong communication and people skills.
- Positive attitude and willingness to learn.
- Ability to stay organized in a fast-paced environment.
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Dependable and team-oriented mindset.
Why Work With Us:
- Family owned business with over 90 years in the community.
- Monday–Friday schedule.
- Supportive team environment that truly cares about each other.
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Opportunities for growth and professional development.
Pay:
$18 – $25 per hour (based on experience).
$18 – $25 per hour (based on experience).
Benefits:
- 401(k).
- 401(k) matching.
- Health insurance.
- FREE Dental insurance.
- FREE Vision insurance.
- Life insurance.
- Paid time off.
- Employee discount.
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Professional development assistance.
Workdays:
- Monday to Friday.
- No weekends.
Work Location: In person.
If you’d like to learn more about the opportunity and our team at Garvin & Lidster, we look forward to hearing from you.
Benefits:
Vacation & Paid Time OffSalary : $18 - $25