What are the responsibilities and job description for the Store Manager position at Drew Laborde Indoor Golf?
Overview
We are seeking a dedicated and enthusiastic Store Manager to join our team at a premier golf facility. Drew Laborde Indoor Golf is an indoor golf facility located in the heart of Old Metairie that has 2 state-of-the-art indoor golf simulators utilizing the Trackman Golf software. The Store Manager is charismatic, people-oriented, gets to know guests on a first-name basis, demonstrates proficiency with our golf simulators and other equipment, and is able to drive revenue in golf-specific offerings, including membership, game improvement, and leagues. This individual is a strong leader integral to a location’s success, responsible for overseeing and managing all golf operations at the location.
Responsibilities
- Greet and assist guests as they arrive at the golf facility, providing exceptional customer service.
- Oversee day-to-day facility operations
- Provide information about the golf simulator, including rules, regulations, and available services.
- Ensure simulator bays and common areas are clean, organized, and fully operational
- Address any guest concerns or conflicts promptly and professionally to ensure satisfaction.
- Manage opening and closing procedures
- Help create a welcoming clubhouse environment
- Create and manage staff schedules and track hours accurately
- Encourage repeat visits and engagement and support membership growth
Note* This facility is also a UPS/USPS Access Point; therefore, light shipping duties are required from time to time.
Qualifications:
- Communicates well with people
- Is organized and proactive
- Takes initiative and solves problems
- Is comfortable working in an environment where accountability, initiative, and customer experience matter
- Golf knowledge is helpful but not required
- Computer skills helpful
Pay: $19.00 - $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $19 - $20