What are the responsibilities and job description for the Legal Intake Specialist position at Drew Fritsch Law Firm P.A.?
Job Title: Intake Sales Person
Location: Punta Gorda
Job Type: Part-Full Time
About Us:
At Drew Fritsch Law Firm, we are dedicated to providing top-tier legal services to our clients. We are a criminal defense law firm dedicated to delivering personalized and effective solutions. We are seeking a motivated and personable Intake Sales Person to join our team and help us identify and onboard new clients.
Job Description:
As an Intake Sales Person at Drew Fritsch Law Firm, your primary responsibility will be to serve as the first point of contact for potential clients. You will assess their needs, determine if they are a good fit for our firm, and facilitate the initial steps of the onboarding process.
Responsibilities:
- Answer incoming calls from potential clients in a professional and friendly manner.
- Conduct initial screenings to understand the caller's legal needs and determine their suitability for our services.
- Gather relevant information and documentation from potential clients.
- Communicate clearly and effectively to explain the services our firm offers.
- Schedule consultations and appointments with appropriate attorneys.
- Maintain detailed records of all interactions with potential clients.
- Collaborate with attorneys and other staff to ensure a smooth and efficient intake process.
- Follow up with potential clients to provide additional information or answer questions as needed.
Qualifications:
- Excellent communication and interpersonal skills.
- Previous experience in a sales or customer service role, preferably in a legal setting.
- Ability to handle sensitive and confidential information with discretion.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and other office tools.
- A genuine interest in helping people and providing exceptional customer service.
-Ownership mindset
What We Offer:
- Competitive salary
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to make a meaningful impact by helping clients find the legal support they need.
How to Apply:
If you are a compassionate and driven individual with a passion for helping others, we encourage you to apply for this position. Please send your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team to drew@fritschlawfirm.com.
Join us at Drew Fritsch Law Firm and be a part of a team that makes a difference in the lives of our clients every day!