What are the responsibilities and job description for the Patient Experience & Administrative Coordinator position at Dressler Family Dental?
Patient Experience and Administrative Coordinator
Join our 5-star, patient-focused dental practice in Hooksett, NH!
Dressler Family Dental is a growing, modern dental practice focused on personalized dentistry and an exceptional patient experience. We are looking for an energetic, friendly, motivated, and organized person to become an essential part of our team.
Personality matters.
We are looking for someone with a big smile, positive energy, and a natural ability to connect with people. Someone who enjoys talking to patients, building relationships, and making people feel welcome. You should be confident, personable, and comfortable helping patients understand the value of their dental care.
We can teach systems and processes—but genuine warmth, enthusiasm, and great customer service are hard to teach.
What you'll do:
- Be the welcoming face and voice of our practice
- Schedule appointments and manage the daily schedule
- Answer phones and communicate with patients
- Help patients move forward with recommended care
- Verify insurance and process payments
- Handle front desk administrative responsibilities
- Build strong, lasting relationships with patients
- Help keep the office organized, efficient, and running smoothly
- Work closely with the clinical team to create an exceptional patient experience
Who we're looking for:
- Friendly, outgoing, warm, and high-energy
- Excellent customer service and communication skills
- Confident and comfortable with sales and treatment conversations
- Strong written communication skills — spelling, grammar, and attention to detail matter
- A quick learner who picks up new information, technology, and systems easily
- Receptive to feedback and eager to continually learn and improve
- Organized, detail-oriented, and proactive
- Positive attitude and a strong team mentality
- Professional, dependable, and motivated
- Eaglesoft experience is a plus
- Dental experience is strongly preferred, but we're open to the right person with exceptional customer service, hospitality, or sales experience
Schedule — 3–4 days per week:
Our office hours are listed below. We are looking for someone who can work 3–4 days per week, with some flexibility around which days.
- Monday: 7:30–4:30
- Tuesday: 7:30–4:30
- Wednesday: 7:30–4:30
- Thursday: 7:30–4:30
- Friday: 7:30–2:00
What we offer:
- Competitive pay based on experience
- Paid time off
- Retirement plan with matching
- Bonus program
- Growth opportunities
- Supportive, modern, technology-driven environment
- A team that genuinely enjoys working together
- Please note: Health insurance is not currently offered as part of our benefits package.
If you're someone who walks into a room with a smile, brings the energy, learns quickly, and loves making people feel cared for, we'd love to meet you!
Learn more about us at dresslerdental.com
Apply with your resume and tell us why you'd be a great fit for Dressler Family Dental!
Reach out to us at dresslerdental@gmail.com
Pay: $23.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Application Question(s):
- How do you ensure a welcoming experience for patients?
- In 2–3 sentences, tell us why you would be a great fit for this position.
Work Location: In person
Salary : $23 - $30