What are the responsibilities and job description for the Inside Sales, Technical Customer Support Representative (Electric Motors) position at Dreisilker Electric Motors Inc.?
We are seeking a dedicated and customer-focused Electrical Motor Customer Service Specialist to join our dynamic team. In this role, you will play a vital part in assisting customers with their electric motor needs, including sales, service, and repair. Your collaborative approach and technical knowledge will help ensure our customers receive exceptional support and solutions.
Key Responsibilities:
- Assist customers with inquiries related to electric motors, including sales, service, and repair needs
- Collaborate closely with the outside sales team to understand customer requirements and provide technical support
- Coordinate with shop personnel to facilitate motor repairs and service requests
- Provide technical guidance and product information to customers to help them make informed decisions
- Maintain accurate records of customer interactions and service requests
- Follow up with customers to ensure satisfaction and resolve any ongoing issues
Skills and Qualifications:
- Previous experience in customer service, technical support, or sales within the electrical or motor industry preferred
- Strong knowledge of electric motors, their applications, and repair processes
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a team and coordinate with multiple departments
- Problem-solving skills and attention to detail
- High school diploma or equivalent; technical certification or relevant training is a plus
Compensation:
$55,000 - $65,000 DOQ
Join our team and be part of a company that values teamwork, technical expertise, and customer satisfaction. We offer opportunities for growth and development in a supportive environment dedicated to excellence.
Compensation details: 55000-65000 Yearly Salary
Salary : $55,000 - $65,000