theWit Hotel, a dynamic destination within the Hilton Brand, stands at the intersection of sophistication, creativity, and exceptional hospitality in the heart of downtown Chicago. We are seeking an engaging and polished Guest Service Agent who embodies refined service and genuine warmth to join our distinguished front office team.

About the Role

The Main Kitchen Steward is responsible for maintaining cleanliness and sanitation standards in all areas of the kitchen, including dishes, utensils, equipment, and workspaces. This role plays a vital part in supporting the culinary and food & beverage operations by ensuring a clean and organized back-of-house environment that meets hotel and health department standards.

Responsibilities:

• Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
• Wash and disinfect kitchen and storeroom areas, tables, tools, knives, and equipment.
• Perform preventative maintenance assignments on a scheduled basis.
• Receive deliveries, store perishables properly, and rotate stock.
• Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes.
• Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing.
• Empty and maintain trashcans and dumpster area.
• Clean and mop all areas in assigned departments.
• Break down cardboard boxes and place them and other recyclables in the recycle bin.
• Actively participate in Safety Plan and energy improvements.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Other duties as assigned.

Qualifications:

• At least 1 year of experience in a hotel or related field preferred.
• Comprehensive understanding of the English language.
• Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
• Ability to stand for long periods of time without sitting or leaning.
• Able to work in a high-pressure environment.
• Knowledge of basic sanitary guidelines.
• Must be able to hear with 100% accuracy with correction.
• Must be able to see 20/20 vision with correction.
• Able to work: Holidays, weekends and any day/shift
• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation and hotel surroundings (i.e. mall, restaurants).
• Adhere to all work rules, procedures and policies established by the company.

Working Conditions:

• Fast-paced hospitality environment.
• Requires extended periods of standing and walking.
• May involve occasional lifting of items up to 25 lbs.

Compensation and Benefits

• $22.00 per hour

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include:

• Medical Plans: Choice of three plans to meet your healthcare needs.
• Dental Plans: Two options for dental coverage.
• Vision Insurance: Coverage for routine eye care and eyewear.
• Paid Time Off (PTO): To support work-life balance.
• Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
• 401(k) Retirement Plan: Plan for your future with employer contributions.
• Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
• Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
• Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
• Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
• Commuter Benefits: Save on transit and parking expenses.
• Pet Insurance: Options to support your furry family members.
• Travel discounts and employee room rates worldwide
• Career growth and training opportunities 
• Access to wellness programs and employee appreciation events

Eligibility for certain benefits may vary depending on employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request. Benefits are subject to applicable law and may be changed in accordance with plan terms or company policy.

E-Verify Participation

theWit Hotel participates in the U.S. Department of Homeland Security E-Verify program to confirm the employment eligibility of all newly hired employees.

Equal Employment Opportunity

theWit Hotel and ROOF on theWit are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.

Salary : $22