Program Manager, Common Grounds Teen Drop-In Center

Position Summary

The Program Manager is responsible for the day-to-day operations of Common Grounds, a safe, fun place to hang out for teens. Evenings and weekends work required. Thursday through Saturday, afternoons and evenings; additional day to be mutually determined.

Program Manager:

• Provides service with integrity, respect, empathy, and confidentiality to youth and their families;
• Creates a safe and structured environment to provide service that is trauma informed and is consistent with the principles of positive youth development.

Program Manager Core ResponsibilitiesYouth Environment & Culture

• Model compassion, accountability, and professionalism when engaging youth.
• Meet youth “where they are” while maintaining clear behavioral expectations.
• Maintain a physically and psychologically safe environment at all times.
• Uphold ethical standards, inclusive practices, and confidentiality.

Staff & Volunteer Supervision

• Ensure all staff complete required trainings as needed
• Recruit, coordinate, and supervise adult volunteers.
• Support onboarding and training, especially safety protocols and youth supervision expectations.
• Ensure minimum coverage of two adults on site during all open hours.

Programming & Youth Leadership

• Work closely with the Youth Council to implement youth-guided activities and events.
• Develop programming and activities aligned with CG’s mission.

Operations & Facility Management

• Oversee daily operations of the drop-in center.
• Track supplies and inventory.
• Maintain cleanliness and shared accountability of the space.
• Report facility needs promptly.

Reporting & Planning

• Produce monthly reports including participation numbers, demographics, programming summaries, and facility usage.
• Provide input to the Board of Allies for annual planning.

Compliance

• Complete all required trainings.
• Attend regular staff meetings, including supervision and reflective supervision.
• Participate in on-call rotation.
• Perform other duties as assigned.

Required Qualifications

• At least 21 years of age.
• At least 3 years of direct service experience in human services or related field.
• High school diploma or equivalent.
• Pass a criminal background check.
• Maintain a clean driving record based on DreamTree Project insurance requirements.
• Ability to work evenings and weekends.
• Strong organizational and scheduling skills.
• Strong written and verbal communication skills.

Preferred Qualifications

• At least 3 years of experience working directly with youth.
• Experience in trauma-informed care.
• Demonstrated understanding of challenges facing youth and young adults.
• Supervisory experience.
• Bilingual (in Spanish or Tiwa).

Reporting Structure & Governance

• Reports to the Common Grounds Board of Allies for program implementation & policies, and overall direction.
• Reports to the DreamTree Director of Youth Services for employment and compliance matters including timesheets, payroll, leave requests, HR, and agency policies.
• The Manager does not have sole hiring or firing authority.

Employment Structure

• Hourly position
• 24-36 hours per week
• Evening and weekend work required: Thursday through Saturday, afternoons and evenings; additional day to be mutually determined.

Additional Compensation

• $100 = 30 Days after start date
• $100 = 60 Days after start date

Pay: $24.00 - $29.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $24 - $29