Total Rewards & HRIS Analyst

Location: Virginia Beach, Virginia
Department: Human Resources
Region: Americas

Position Overview

We are seeking a detail-oriented, analytical Total Rewards & HRIS Analyst to support benefits administration, HR systems, compensation, workforce analytics, and labor-budget planning. This role combines hands-on HR operations with data analysis and technology, providing an opportunity to collaborate with regional and global HR teams while improving processes, data integrity, and the employee experience.

The analyst will support approximately 575 U.S.-based employees while coordinating HRIS activities and partnering with stakeholders across the Americas and global headquarters.

Reporting Structure: Reports to the Regional Director of Total Rewards & HRIS, with a secondary reporting relationship to the Senior Vice President of Regional HR.

Direct Reports: None.

Key Stakeholders: Employees, managers, regional HR teams, global HR colleagues, and external benefits and HR technology vendors.

Key Responsibilities

Benefits Administration — 25%

• Administer U.S. employee benefits programs, including health and welfare plans, retirement benefits, leaves of absence, and wellness initiatives.
• Serve as the primary contact for employee benefits inquiries, issue resolution, and escalations.
• Lead the annual Open Enrollment process, including planning, communications, system testing, reporting, and post-enrollment audits.
• Coordinate 401(k) administration, leave programs, and other benefits activities in compliance with applicable federal, state, and local regulations.
• Manage benefits reporting, audits, and annual survey submissions.
• Identify opportunities to improve benefits processes, employee satisfaction, program effectiveness, and operational efficiency.
• Maintain effective working relationships with benefits providers and other external partners.

HRIS Management — 25%

• Serve as the regional HRIS analyst, supporting data integrity, reporting, system enhancements, testing, and process improvement across ADP and a customized Oracle-based HR platform.
• Conduct regular data audits, validations, and reconciliations to maintain accurate and reliable employee records.
• Troubleshoot system and data issues related to employee changes, position updates, new hires, and other HR transactions.
• Collaborate with regional stakeholders and global headquarters to investigate, escalate, and resolve complex HRIS issues.
• Support data integration and information flow between connected HR systems.
• Identify opportunities to streamline HR processes, strengthen system controls, and improve reporting accuracy.

Compensation Administration — 20%

• Support compensation survey submissions and related market research.
• Conduct market pricing, job evaluations, internal equity assessments, and compensation analyses using internal and external data.
• Assist with annual compensation and incentive cycles through data analysis, reporting, and record maintenance.
• Maintain accurate compensation information and support consistent, data-informed compensation decisions.

HR Reporting & Workforce Analytics — 20%

• Analyze and report on key HR metrics, including onboarding, employee turnover, and exit-interview findings.
• Develop workforce analytics and reports to support hiring, retention, compensation, workforce planning, and labor-cost management.
• Prepare ad hoc payroll analyses, including monthly labor-cost reporting for designated employee groups.
• Produce executive reports and additional HR analyses to support business decisions.
• Translate complex HR data into clear, actionable insights and recommendations.

Labor Budget Management — 10%

• Support annual labor-budget planning, preparation, and forecasting activities.
• Assist with labor-budget oversight, monitoring, and administration.
• Analyze relevant workforce and compensation data to support budget management and cost-control initiatives.

Required Qualifications

• Bachelor's degree.
• At least four years of relevant Human Resources experience, including meaningful exposure to benefits administration, HRIS data, and analytics.
• Advanced Microsoft Excel skills, including pivot tables, VLOOKUP/XLOOKUP or equivalent lookup functions, complex formulas, and data modeling.
• Hands-on experience extracting, validating, reconciling, analyzing, and reporting HRIS data.
• Ability to learn, navigate, and troubleshoot complex, interconnected HR systems.
• Proficiency with Microsoft Office applications, including Word and PowerPoint.
• Strong analytical, organizational, communication, and problem-solving skills, with exceptional attention to detail.
• Ability to manage competing priorities, work independently, and adapt to changing business needs.
• Demonstrated discretion and professionalism when handling confidential employee, payroll, and compensation information.

Preferred Qualifications

• Five to seven years of experience across Total Rewards, benefits administration, HRIS, compensation, or HR analytics.
• Experience with ADP Workforce Now.
• Familiarity with Oracle Fusion or another complex Oracle-based HR environment.
• Experience with Power BI, Tableau, dashboard development, Excel macros, or VBA.
• Experience supporting multiple business units or regional and global HR stakeholders.
• Experience collaborating with HR technology providers, benefits vendors, and cross-functional teams.

Success Factors

The successful candidate will:

• Deliver accurate, high-quality work on schedule and within established budgets.
• Provide responsive, customer-focused support that enhances the employee experience.
• Investigate root causes, anticipate potential issues, and recommend practical, data-driven solutions.
• Exercise sound judgment, integrity, fairness, professionalism, and discretion.
• Communicate effectively with employees, managers, HR leaders, and stakeholders at all organizational levels.
• Follow established policies and procedures while identifying opportunities to improve processes, update practices, and establish meaningful performance indicators.
• Build productive working relationships across regional and global teams.
• Challenge inefficient practices constructively and recommend innovative ways to improve business outcomes.

Selection Process: Candidates will participate in interviews and complete a timed, four-part analytical assessment that includes an Excel component. Access to desktop Microsoft Excel is required to complete the assessment.

This job description summarizes the general responsibilities and scope of the position. Duties and priorities may change in response to evolving business needs.