Design Sales Consultant

About DreamMaker Bath & Kitchen of Wilmington

DreamMaker Bath & Kitchen of Wilmington is a locally owned, full-service remodeling company serving homeowners throughout Wilmington and the Cape Fear region. We create thoughtfully designed kitchens, bathrooms, and interior spaces through intelligent design, precise craftsmanship, and a highly personalized customer experience.

From the first conversation through the final walkthrough, our team guides clients through a structured design-build process designed to make remodeling feel clear, collaborative, and enjoyable. Our goal is simple: to enhance lives and improve homes by delivering beautiful, functional spaces and exceptional service at every step.

About the Role

We are looking for an experienced Design Sales Consultant who loves interior design, enjoys building meaningful relationships with homeowners, and knows how to guide customers through an important purchasing decision without relying on high-pressure sales tactics.

This person will own the customer relationship from the initial consultation through the signed remodeling contract. You will listen carefully, understand the homeowner’s vision, priorities, and budget, and help them confidently select a solution that works for their home and lifestyle.

You will also lead customers through product and material selections, including cabinetry, countertops, tile, flooring, fixtures, hardware, colors, and finishes. You will collaborate closely with our interior designer, who will translate the customer’s vision and selections into a detailed 3D model using ProKitchen. You will not be responsible for learning ProKitchen or creating the 3D model.

What You’ll Do

• Manage the complete sales process, from the initial customer consultation through contract signing.
• Build trust by understanding each homeowner’s vision, lifestyle, functional needs, priorities, and budget.
• Educate customers about DreamMaker’s design-build process and establish clear expectations throughout the sales journey.
• Lead the product and material selection process, including cabinetry, countertops, tile, flooring, fixtures, hardware, colors, and finishes.
• Collaborate with our interior designer, who will create the 3D ProKitchen model based on the customer’s requirements and selections.
• Present design concepts, selections, recommendations, project scope, and pricing clearly and confidently.
• Develop final project pricing, prepare accurate sales contracts, and guide customers through signing.
• Partner with the design, production, and project management teams to ensure a complete and accurate handoff after the sale.

What We’re Looking For

• At least five years of experience selling custom remodeling projects, interior design services, or other high-value solutions in the luxury design or home improvement space.
• Excellent communication and consultative selling skills, with the ability to build trust without using high-pressure sales tactics.
• A genuine passion for interior design and helping homeowners make confident design and material selections.
• Experience developing project pricing, proposals, scopes, and customer contracts with strong attention to detail.
• A collaborative, highly organized professional committed to delivering an exceptional customer experience.

DreamMaker’s Code of Values™

At DreamMaker, people come first. Our Code of Values guides how we treat our customers, our community, and one another. It shapes how we communicate, make decisions, honor our commitments, and deliver every remodeling experience.

We live these values through:

• Respect: We treat others as we want to be treated, listen carefully to understand their perspective, communicate calmly, and respond promptly.
• Integrity: We communicate honestly, make commitments we intend and are able to keep, take responsibility when challenges arise, and work proactively toward solutions.
• Customer Focus: We make every effort to understand and appreciate each customer’s individual needs while continually working to earn their trust and loyalty.
• Excellence: We hold ourselves to high standards, remain accountable for our work, and view challenges as opportunities to learn and improve.
• Having Fun in the Process: Remodeling should be an exciting and rewarding experience. We believe positivity, connection, and enjoyment make the process better for our customers and our team.

The right person for this position will demonstrate these values in every customer conversation, team interaction, recommendation, and commitment they make.

Benefits:

• Paid time off
• Paid training

Application Question(s):

• Why do you want to join our team?

Experience:

• Sales: 5 years (Required)

Work Location: In person