Ecommerce Sales Associate

Position Title: eCommerce Sales Associate – Lowe’s

Location: Preferred: Philadelphia, PA area but not required.

Travel Requirement: Up to 20%

We’re looking for a proactive and results-driven eCommerce Sales Associate to support and grow our strategic partnership with Lowe’s.com. This role blends client relationship management, sales growth, and operational coordination to ensure a seamless and high-performing e-commerce experience.

Key Responsibilities

Client & Account Management

·       Serve as a primary contact for Lowe’s accounts, conducting regular check-ins and quarterly reviews.

·       Build lasting partnerships through transparency, responsiveness, and performance.

·       Monitor account health, resolve issues, and ensure client satisfaction and retention.

Sales & Growth Strategy

·       Drive revenue through online platforms by identifying upsell and cross-sell opportunities.

·       Develop proposals to expand product adoption and consistently meet growth targets.

·       Analyze sales trends and customer behavior to inform strategy.

Product Listings & Optimization

·       Create and optimize product listings for visibility and conversion.

·       Manage SEO keywords, images, and descriptions to align with platform standards.

·       Ensure compliance with Lowe’s content and merchandising guidelines.

Inventory & Fulfillment Coordination

·       Monitor stock levels and coordinate with supply chain teams to ensure timely delivery.

·       Manage backorders and forecast demand to support seasonal and promotional planning.

Promotions & Advertising

·       Plan and execute promotional campaigns tailored to Lowe’s audience.

·       Manage PPC budgets and performance, adjusting strategies based on ROI analysis.

Reporting & Analytics

·       Track key performance indicators (KPIs) such as sales growth, retention, and satisfaction.

·       Prepare and present account performance reports and actionable insights to stakeholders.

Cross-Functional Collaboration

·       Work closely with marketing, logistics, and customer service teams to support product launches and seasonal campaigns.

·       Share client feedback with internal teams to drive innovation and continuous improvement.

Qualifications

·       Bachelor’s degree in Business, Marketing, or related field (preferred).

·       2–4 years of experience in account management, preferably in retail or home improvement sectors.

·       Strong analytical, communication, and negotiation skills.

·       Experience working with large retail accounts like Lowe’s or Home Depot is a plus.

·       Proficiency in CRM tools and Microsoft Office Suite.

·       Willingness to travel up to 20% as needed.

Why Join Us?

·       Opportunity to manage a high-impact retail account.

·       Collaborative and growth-focused work environment.

·       Competitive compensation and benefits package.

·       Flexible work location with preference for candidates in the Philadelphia area.