What are the responsibilities and job description for the Assistant Store Manager position at Dreame Technology?
About us
Dreame Technology is the global headquarter of Dreame, Dreame USA Inc is its US entity established in 2021.
Founded in 2017, Dreame Technology ("Dreame" for short) is an international tech firmconstantly seeking innovation and delivering new levels of daily life convenience for its global consumers. Pushing tech boundaries lies at the very heart of Dreame. In 2015, the company's foundingteam pioneered high-speed digital motors, the building blocks of smart appliances. Subsequently, Dreame continued its journey by developing intelligent algorithms. This combination has granted our products distinctive edges.
As of March 2024, Dreame has applied for up to 4,275 patents worldwide, with 2,345 already authorized. Dreame's smart products aim to save individuals' time on household chores so they can focus more on pursuing their dream life through our major product lines and new lineup.
For now, over 21 million households across over 100 countries and regions have trusted Dreame products through our network of more than 4,000 physical stores and more than 7.5 million brand members.
The Store Sales Specialist is responsible for providing exceptional customer service, driving sales, and maintaining a well-presented store environment. This role involves engaging with customers to understand their needs, recommending products, and ensuring a positive shopping experience. The Sales Specialist plays a key role in achieving store sales targets and contributing to the overall success of the store.
Responsibilities
1. Customer Engagement:
- Greet customers warmly and ascertain their needs and preferences.
- Provide knowledgeable and personalized product recommendations.
- Assist customers with product selections and provide information on features and benefits.
- Ensure a positive and memorable shopping experience for all customers.
2. Sales Performance:
- Achieve individual sales targets and contribute to store goals.
- Upsell and cross-sell products to maximize sales opportunities.
- Stay informed about new products, promotions, and sales events.
- Use effective sales techniques to drive revenue and customer loyalty.
3. Product Knowledge:
- Maintain a deep understanding of the store’s product offerings.
- Stay updated on industry trends and competitor products.
- Provide detailed and accurate product information to customers.
- Attend training sessions to enhance product knowledge and sales skills.
4. Store Presentation:
- Ensure the sales floor is clean, organized, and visually appealing.
- Assist with merchandising and stocking shelves.
- Monitor inventory levels and report low stock or out-of-stock items.
- Maintain accurate pricing and signage on all products.
5. Customer Service:
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Resolve customer issues and provide appropriate solutions.
- Build and maintain long-term customer relationships.
- Follow up with customers to ensure satisfaction and repeat business.
6. Operational Support:
- Assist with store opening and closing procedures.
- Process sales transactions accurately and efficiently.
- Support promotional activities and in-store events.
- Collaborate with team members to achieve overall store success.
Requirements
- Strong organizational skills with attention to detail
- Previous experience in sales, particularly in appliance, jewelry, or technical sales, is advantageous
- Ability to communicate effectively with customers and team members
- Multilingual abilities are a plus
- Proficiency in conducting product demos
- Familiarity with technology sales is beneficial
- Capability to handle cash transactions securely
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $28