What are the responsibilities and job description for the Sales Coordinator position at Dream Spa Medical?
Job Description:
Our busy, high-end Medical Spa is looking for an outgoing individual with excellent customer service skills who loves interacting with people. We are growing and we want you to grow with us!
About Us:
Dream Spa Medical is a cutting-edge, high-tech medical spa dedicated to providing exceptional aesthetic services with a focus on patient satisfaction. Please view our Behind-the-Scenes look at our team's experience at Dream Spa Medical on our careers page: https://www.dreamspamedical.com/med-spa-jobs-near-boston/
Job Overview:
The Sales Coordinator serves as the first point of contact at the front desk and plays a key role in supporting sales and patient service operations. This position is responsible for scheduling patients, managing phone and walk-in inquiries, addressing patient requests, and checking patients in and out.
There are important Key Performance Indicators (KPIs) tied to this role that directly impact sales performance and overall patient experience.
Objectives:
- Effectively communicate the value and benefits of Dream Spa Medical services to patients to better help them reach their goals, encourage loyalty and drive sales.
- Educate patients using available tools and resources to ensure they fully understand their options for achieving their aesthetic goals.
- Proactively schedule, rebook, and manage appointments to ensure patients stay consistent with their treatment plans and maintain optimal results.
- Respond to all patient inquiries and communication in a timely, professional manner
- Conduct outreach, recalls, and follow-ups to support patient retention and revenue growth
- Present and recommend add-ons, treatment plans, and retail products with confidence, expertise, and a commitment to delivering the best results for each patient.
- Guide patients through their financial options, including memberships, rewards, and payment plans.
Schedule:
Every Sunday and Monday OFF
Working: Tues-Saturday
Full-Time Benefits:
- Opportunities for Growth: We provide career growth paths and help you along your career journey with paid training and development.
- Performance-Based Bonuses.
- Health Insurance.
- 401k
- Paid Time Off.
Salary: $25-$30/hour
Salary : $25 - $30