What are the responsibilities and job description for the Medical Assistant position at Dream Revival Psychiatry?
Dream Revival Psychiatry is a growing behavioral health practice committed to providing compassionate, patient-centered care through both in-person and telehealth services. We are looking for a proactive, reliable, and bilingual Administrative Assistant to join our team and support daily operations. This role offers excellent growth potential for someone eager to develop within the healthcare field.
Key Responsibilities
- Answer and route phone calls promptly and professionally
- Respond to and manage patient emails and inquiries
- Schedule and confirm appointments using our EHR system
- Assist with patient intake, documentation, and follow-up communications
- Coordinate with providers and staff to ensure smooth daily operations
- Maintain and update patient records with accuracy and confidentiality
- Support insurance verification and billing processes as needed
- Assist with social media updates or light marketing-related administrative tasks
- Perform general office duties such as scanning, filing, and organizing digital and physical documents
Requirements
- Fluent in English and Spanish (verbal and written communication)
- Must be able to work 40 hours per week
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with digital tools
- Quick learner with adaptability in a fast-paced environment
- Ability to work independently and as part of a team
- High attention to detail and strong problem-solving skills
- Prior experience in a medical or behavioral health office preferred but not required
Job Type: Full-time
Base Pay: $15.00 per hour
Work Location: In person
Salary : $15