Residential Service Technician

As a Residential Service Technician with our team at Dream Aspen Creek, you will play a key role in bringing our mission of Thriving Communities to life. Your core focus will be maintaining our affordable rental homes, ensuring our working families have safe, comfortable, and reliable places to live. Whether you are responding to resident service requests or tackling complex plumbing and electrical fixes, your hands-on expertise keeps our operations running smoothly. We are looking for a dedicated problem-solver who takes pride in building maintenance and continuous improvement. If you thrive in a collaborative, fast-moving environment where your work directly impacts people's lives, we would love to connect with you.

Build Your Career at Dream Live Prosper Communities

At Dream Live Prosper Communities, we build strong teams alongside great communities. We are seeking energetic professionals eager to make a lasting difference in the communities we serve.

Our goal is to deliver top-quality service so every resident feels right at home. As part of DLP Capital, we share a value-driven culture focused on growth, teamwork, and operational excellence. DLP Capital has earned multiple Best Places to Work awards and has been featured on the Inc. 5000 list of fastest-growing companies for 14 years running.

If you are looking for a rewarding path with a company that puts purpose first, this is the place for you.

About the Role

• Location: Dream Aspen Creek, 1100 W Tucson St, Broken Arrow, OK 74011
• Pay & Perks: Competitive pay structure with monthly incentive bonuses 
• Type: Full-time
• This job requires a flexible schedule with varied work hours that may include weekends. 

What We are Looking for in a Residential Service Technician:

• Proven track record in troubleshooting and fixing plumbing systems.
• Valid EPA Certification Preferred.
• Efficiency in preparing vacant units within a 3-day window.
• Solid electrical skills (outlets, light fixtures, wiring repairs).
• Skill in drywall patching, plastering, and structural finishing touches.
• High standards for interior painting and detail work.
• Experience rekeying and replacing locks for property security.
• Capability to handle basic groundskeeping to keep exterior curb appeal high.
• Familiarity with turnover processes in both older and newer property constructions.
• Valid driver's license, clean driving history, and reliable transportation for shift duties and on-call rotation.
• Own set of basic hand and power tools.
• Strong critical thinking and practical troubleshooting skills.
• Effective interpersonal skills to interact comfortably with residents, team members, and contractors.
• Physical endurance to lift 50 lbs routinely.
• Ability to navigate stairs throughout multi-level properties daily.
• Comfortable working on your feet for the majority of the workday.

What you will do as a Residential Service Technician:

• Deliver excellent customer service to foster high resident satisfaction.
• Handle and resolve maintenance tickets promptly.
• Spot and mitigate safety risks to maintain a secure environment for residents and staff.
• Turn over vacant apartments within 5 days to prepare them for new residents.
• Complete electrical, plumbing, painting, and appliance repairs efficiently without compromising quality.
• Maintain grounds and shared spaces to keep the property looking clean and inviting.
• Participate in the on-call rotation to address urgent maintenance needs outside regular hours.
• Clean grounds, breezeways, amenities, and communal spaces on a daily schedule.
• Identify cost-effective solutions and manage maintenance expenses responsibly.
• Respond to all resident requests within 24 hours with professionalism and care.
• Keep maintenance shop inventory organized and adequately stocked while avoiding unnecessary spending.
• Assist across both maintenance and groundskeeping tasks as needed to keep operations running smoothly.
• Coordinate turnaround schedules effectively to meet the 5-day unit turnover target.
• Embody an Ownership Mentality: Approach work with the care and standards of a property owner.
• Organize work orders to ensure standard service requests are addressed within a 24-hour turnaround.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies for 14 consecutive years.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and in the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God’s love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.