Guest Services Attendant @ Bandon Dunes Golf Resort

At Bandon Dunes, you'll be a key part of our guests' experience, ensuring their stay is smooth and enjoyable from start to finish. Whether helping with golf gear, providing directions, or handling various requests, you'll play a vital role in making their visit special.

About Bandon Dunes Golf Resort

Bandon Dunes is a world-class golf resort located on the Oregon Coast near the charming community of Bandon. Guests come to experience golf as it was meant to be at Bandon Dunes' six distinct golf courses. That includes five 18-hole courses, which all rank among the top 16 public courses in the United States, according to Golf Digest. The resort is also home to two 'Courses with a Mission': Bandon Preserve, an award-winning par-3 course, and Shorty's, which opened in 2024. All net proceeds from both courses fund the Bandon Dunes Charitable Foundation, supporting communities along the South Coast of Oregon.

Beyond premier golf, guests delight in a variety of dining options at Bandon Dunes’ collection of restaurants. Whether you're looking to enjoy locally-sourced, Pacific-Northwest cuisine accompanied by an award-winning wine list or prefer kicking back in a Scottish-style setting with traditional pub fare and local microbrews, there is something for everyone.

Working at Bandon Dunes is a dream for golf fans, outdoor enthusiasts, and hospitality professionals alike. The Bandon Dunes team works together to create trips of a lifetime for our guests. We are passionate stewards of our resort, community, and environment. As an endlessly curious group, we ask questions, share ideas, and always look for a better way. With a hard-working attitude, we help guide our guests through their pure golf experience, immersed in Oregon’s natural beauty and away from the demands of daily life.

What You'll Be Doing

• Greet Guests: Welcome guests with a friendly smile, help with their golf bags and luggage, and ensure they have what they need.
• Provide Information: Be the go-to person for information, directions, and any help they might need.
• Manage Golf Gear: Meet guests at the course, clean their clubs, and ensure their gear is in order.
• Coordinate with Front Desk: Work closely with the Front Desk team to handle guest arrivals and departures smoothly.
• Maintain Cleanliness: Keep Guest Service areas tidy and welcoming.
• Assist with Shipping: Help guests with any shipping needs they have.
• Support Security: Assist with resort security tasks when needed.
• Adapt as Needed: Be ready to take on other tasks as they come up.
  
  

What You'll Need

• Experience: Previous experience in customer service, hospitality, or golf is a plus.
• Communication: Ability to make guests feel welcome and understood.
• Problem-Solving: Handle multiple tasks and manage pressure effectively.
• Attitude: Maintain a professional appearance and positive demeanor.
• Physical Stamina: Able to stand, sit, walk, lift, and bend for extended periods—up to 5 hours.
• Strength: Lift up to 50 lbs occasionally, 30 lbs frequently, and 20 lbs regularly.
• Driver's License: A valid driver's license required and must be at least 18 years old.
• Drug Screening: Must pass a drug screening.
  
  

What To Expect

• Work Environment: You'll work both indoors and outdoors, with shifts that may include days, evenings, weekdays, and weekends. Be prepared for varying weather and potential exposure to equipment, and always follow safety guidelines.
• Tools: Use golf bags, golf equipment, and office machines like computers, printers, and radios.
  
  

Physical Requirements

• Skills: Ability to read, write, and communicate in English, follow instructions, and inspect work areas.
• Activity: Spend a lot of time on your feet—standing, walking, pushing, pulling, lifting, grasping, bending, and kneeling for up to 8 hours. Lift to 50 lbs occasionally, 30 lbs frequently, and 20 lbs regularly.
  
  

Perks And Benefits For Full Time Employees

• Comprehensive Benefits Package: Enjoy a well-rounded benefits package that covers your health, wellness, and financial future.
• Paid Time Off: Take the time you need to relax and recharge with our PTO plan.
• Free Golf Privileges: Tee off at some of the most iconic courses in the world with complimentary golf access.
• Quarterly Incentives: When our team meets resort-wide performance goals, we get rewarded.
• Complimentary Lunch: Stay energized with a complimentary lunch in our Staff Cafe during your shift.
• Resort Discounts: Save on dining and merchandise throughout the resort.
• Supportive Work Environment: Be part of a team that supports your growth and success, with opportunities to thrive in a collaborative atmosphere.
• Career Growth: Take advantage of continuous training and development opportunities to advance your career.
  
  

Join us at Bandon Dunes, where your role as a Guest Services Agent is key to creating memorable experiences for our guests. If you're ready to be part of our team and make a difference, we'd love to hear from you!

At Bandon Dunes Golf Resort, we are proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.