What are the responsibilities and job description for the Account Manager position at DRD Technology - Ansys Elite Channel Partner?
Company Description
DRD Technology, an Ansys Elite Channel Partner, is committed to fostering the long-term success of its customers. The company specializes in understanding the engineering needs of a clients' products and providing tailored Ansys simulation software solutions. With expertise across diverse physics domains, DRD Technology offers personalized training, responsive support, and engineering consulting services to ensure clients gain maximum value from their tools. The team prioritizes knowledge transfer, empowering clients to tackle their future challenges autonomously. DRD Technology remains a steadfast partner, always ready to support via email or phone when needed.
Role Description
We are seeking a dedicated and client-focused Account Manager for a full-time remote position. The Account Manager will establish and maintain strong client relationships, understand customer needs, and provide tailored engineering software solutions. This role includes managing accounts, devising strategies for client retention, preparing reports, and collaborating with technical teams to deliver exceptional service. The ideal candidate will help identify new growth opportunities and contribute to the overall success of our clients and the organization.
Qualifications
- Proven skills in client relationship management, account management, and customer support
- Strong sales, negotiation, and communication skills, with a proactive approach
- Ability to analyze client needs and provide tailored software solutions
- Experience with CRM tools, data analysis, and report preparation
- Problem-solving ability with excellent organizational and time-management skills
- Familiarity with engineering simulation tools such as Ansys is a strong advantage
- Experience in the software industry or technical sales is preferred
- Bachelor's degree in Engineering, Business, or equivalent experience