Sales Assistant (2486)

JOB PURPOSE:

Responsible for staffing of community model homes; provides support in the absence of the Sales Consultant.  Greets visitors, demonstrates the home and its features.   Provides general information to model home customers.

Duties and Responsibilities

• Weekend work may be required
• Staffs model home office
• Answers telephone inquiries
• Responsible for generating appointments from walk-in customers, Realtors and telephone inquiries
• Greets customers
• Demonstrates model home; provides information on home features and benefits
• Provides customers with general information relative to price ranges, specific models, options, mortgage rates and any other information as directed by Sales Consultant
• Provide information regarding community and surrounding area
• Inspect the grounds and models for maintenance problems
• Ensures cleanliness of model homes
• Performs other duties as assigned by management
• Other duties as assigned

Knowledge and Skills

• Excellent phone etiquette
• Excellent verbal communication skills
• Legible handwriting
• Punctual
• Professional appearance and manner
• Ability to work independently on assigned tasks as well as to accept direction on given assignments
• Customer service driven
• Displays a friendly, enthusiastic, personable manner
• Must be proficient in Windows 7 and Microsoft Office Suite  

Education and Work Experience

• Prior customer service experience preferred
• Prior New Home Sales, Property Management, Leasing, or High-End Retail sales preferred with excellent customer satisfaction.
• Real Estate license may be required to advance to a Sales Associate or Sales Consultant role
• Must have a High School diploma or equivalent
• Valid driver's license