What are the responsibilities and job description for the Design Studio Consultant (1308) position at DRB Homes?
JOB PURPOSE:
Managing the appointments and customers through the process while providing excellent customer service, this position will work individually with customers as they select interior options and upgrades.
Duties and Responsibilities
- Manage the division design studio appointments and customers assigned
- Work with new home customers to select all interior finishes such as cabinets, counters, flooring and lighting
- Responsible for meeting or exceeding revenue sold and margin goals
- Advise customers on interior design (with respect to color, functionality, budget)
- Assist in determining market driven standard features and options
- Create spec home finish and feature schemes
- Work with Design Studio Manager to price options
- Manage distribution of design center paperwork or change orders for the field to reflect the customer’s selections
- Communicate with Sales, Purchasing, Production, and Homeowners as required to successfully execute the homebuilding process
- Research custom requests as directed by the Design Studio Manager with the assistance of the Purchasing Team
- Other duties as assigned or expected
Knowledge and Skills
- Strong creative ability (Background in Interior Design)
- Excellent presentation skills
- 3-4 years of selling experience in builder design center or retail design center
- Strong focus on revenue goals and customer service
- Well organized and self-directed
- Strong interpersonal skills with attention to detail
- Strong computer skills
- Able to establish priorities and meeting deadlines
- Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
- Must be current with design trends in a variety of styles
- Must have ability to read and understand architectural/structural plans
Education and Work Experience
- AA or Bachelors’ Degree or certification in interior design or equivalent of three years of experience interior home design; or combination of education and equivalent work experience
- Prior experience in new home sales or design centers is preferred