What are the responsibilities and job description for the Heating Air Conditioning Service Technician position at Dran's Heating, A/C & Electrical?
Company Description Dran’s Heating, A/C & Electrical is a veteran and family-owned, full-service HVAC and electrical company serving Hampton Roads and the surrounding areas. With more than 25 years of experience, the team handles both residential and commercial projects with a focus on quality workmanship. The company values punctuality and reliability, aiming to deliver superior service on every call. Customer satisfaction is central to their mission, and they strive to build long-term relationships within the local community.
Role Description The Heating Air Conditioning Service Technician is a full-time, on-site role based in Newport News, VA. This role is responsible for inspecting, diagnosing, and troubleshooting heating and air conditioning systems in residential and commercial properties. Daily tasks include performing maintenance and repair services, completing preventive maintenance checks, and ensuring systems meet safety and efficiency standards. The technician will interact directly with customers, explain findings and recommended solutions, and maintain accurate service documentation. The role also involves adhering to company procedures, following industry regulations, and supporting the team with occasional electrical-related HVAC tasks.
Qualifications
- Strong Troubleshooting skills with ability to diagnose HVAC system issues and recommend effective solutions.
- Hands-on experience in Maintenance & Repair of heating and air conditioning equipment, including routine service work.
- Knowledge of Preventive Maintenance practices to ensure system reliability, efficiency, and safety.
- Commitment to Customer Satisfaction, with professional communication and a service-oriented mindset.
- EPA certification (or ability to obtain) for handling refrigerants in compliance with regulations.
- Previous experience as an HVAC service technician or related mechanical trade role.
- Understanding of basic electrical principles as they relate to HVAC equipment.
- Valid driver’s license and clean driving record for travel to customer sites.
- Ability to work on-site, lift and carry equipment, and perform tasks in varying environmental conditions.
- Relevant vocational training, apprenticeship, or technical certification in HVAC or a closely related field.