What are the responsibilities and job description for the Branch Manager position at Drakes Wildlife Services?
Branch Manager – Drake’s Wildlife Services
Lagrange, IN | Full-time
Drake’s Wildlife Services is a fast-growing wildlife control business based in Topeka, IN. We provide nuisance wildlife removal, attic restoration, and wildlife prevention services throughout Northern Indiana and Southern Michigan.
About the Position
We are seeking a professional Branch Manager to lead daily operations and support our continued growth. This is a leadership role focused on managing the team, overseeing operations, and helping expand the business in Northern Indiana and Southern Michigan.
Requirements
- Clean background
- Clean driving record
- Monday–Friday schedule with occasional weekends as needed
- Strong leadership and people-management skills
- Experience managing field technicians or service teams preferred
- Excellent communication and customer service skills
- Strong organizational and problem-solving abilities
- Willingness to grow with a fast-paced company
Key Responsibilities
- Manage and supervise employees, including scheduling, performance oversight, and accountability
- Hire, onboard, and train technicians
- Inventory management (ordering, tracking, and maintaining supplies and equipment)
- Oversee company vehicles and fleet readiness
- Handle customer service issues and maintain high customer satisfaction and retention
- Monitor job quality and perform quality control checks
- Coordinate scheduling and workflow to maximize efficiency
- Track key performance metrics and prepare basic reports for ownership
- Ensure safety standards and company policies are followed
- Support branch growth and operational goals
Job Type: Full-time
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $60,000 - $100,000