What are the responsibilities and job description for the Principal Field Operations Engineer - Federal position at Dragos, Inc.?
At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people areimmediatelyat risk.We are the global leader inxOTcybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understandwhat isat stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
About the Role:
This roleinterfaces withthe client directly andis responsible forplanning, scoping, and implementing the Dragos Platform in customer environments. Be part of a hands-on and onsite team at power plants, substations, manufacturing floors, and refineries (to name a few), while performing installations andassistingour customer partners in monitoring and safeguarding their infrastructure.
Responsibilities:
- Act as a trusted advisor and power-user of the Dragos platform, ensuring customers get maximum value for their ICS/OT security operations
- Partnerwith client teams to design network architecture, plan sensorplacementand support deployment strategies
- Lead deployments both onsite and remotely, ensuring seamless setup and integration
- Troubleshoot and resolve issues, providing break/fix support and working closely with engineering teams when escalation is needed
- Manage upgrades, patches and configuration changes to keep systems running at peak performance
- Collaborate with Dragos Intelligence and Services teams on investigations and special projects
- Create clear, concise technical documentation to support customers and internal teams
Qualifications:
- 4 years of experience in industrial engineering (e.g., controls engineer) or InfoSec (ideally with ICS/OT cybersecurity exposure)
- Deep knowledge of networking: IP networks, OSI model, Purduemodeand ICS protocols
- Strong Linux skills (command line), with experience in CENTOS, scripting (e.g., Python, Shell) and SIEMs
- Experience with bothon-premiseand cloud-based enterprise solutions
- Familiarity with Elasticsearch
- Excitement for tackling complex technical problems (sometimes while wearing a hard hat in thefield)
- Willingness to travel up to30%
Compensation:
- Salary: $165,000
- Competitive Equity Package
- Comprehensive Benefits Plan
#LI-BR1 #LI-REMOTE
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
Dragos is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Come join us!
Salary : $165,000