What are the responsibilities and job description for the Director of IP Networks & Operations position at Dragonfly Internet?
Director of IP Networks & Operations
Dragonfly Internet
Build the network behind the experience.
Dragonfly Internet is a fast growing, fiber forward internet provider on a mission to deliver fast, reliable broadband to the communities we serve. As we scale, our network is the foundation of everything we do—and building a resilient, high-performing, future-ready infrastructure is critical to our success.
That’s where you come in.
We’re looking for a Director of IP Networks & Operations who thrives on building, leading, and evolving network environments in a fast-paced ISP setting. If you enjoy balancing big-picture strategy with hands-on technical leadership, leading high-performing teams, and creating reliable, scalable networks that just work—you’ll feel right at home here.
What You’ll Do
You’ll lead the strategy, performance, and evolution of our IP network and operations, ensuring reliability, scalability, and operational excellence. Day to day, you’ll:
- Lead and develop network engineering, NOC, and field operations teams
- Define and execute Dragonfly’s IP network strategy and architecture roadmap
- Design, implement, and optimize core, edge, transport, and access networks
- Oversee network operations, incident response, and escalation management
- Drive network reliability, uptime, and performance across all service areas
- Design and manage routing, peering, and transport (BGP, MPLS, EVPN/VXLAN)
- Lead major network deployments, upgrades, and expansion initiatives
- Implement network improvements including automation, monitoring, and IPv6
- Establish and standardize operational procedures, best practices, and KPIs
- Conduct root cause analysis and continuous improvement following incidents
- Manage vendor relationships, including hardware, carriers, and transit providers
- Lead vendor evaluations, RFPs, and technology selection decisions
- Partner with executive leadership on network strategy, planning, and investments
- Manage network budgets, forecasting, and infrastructure planning
What We’re Looking For
- Bachelor’s degree in IT, Computer Science, Engineering, or equivalent experience
- 10 years of network engineering experience, ideally in ISP or telecom environments
- 5 years of leadership experience managing technical teams
- Deep expertise in IP networking technologies, including:
- BGP, OSPF, IS-IS
- MPLS, EVPN/VXLAN
- IPv4 & IPv6
- Carrier Ethernet and routing/switching platforms
- Experience designing and operating large-scale or carrier-grade networks
- Strong understanding of network operations, monitoring, and performance management
- Experience leading network deployments, upgrades, or infrastructure builds
- Proven ability to manage vendors, evaluate technologies, and drive decisions
- A hands-on leader who can dive into technical challenges when needed
- Strong problem-solving skills with a focus on reliability and performance
Nice to Have
- Experience in a regional ISP, broadband provider, or telecom environment
- Familiarity with optical or transport networking technologies
- Experience with network automation or scripting
- Industry certifications (CCNP, CCIE, JNCIP, JNCIE, or similar)
Why Dragonfly Internet?
- Be part of a fast growing startup where your work has immediate impact
- Own and shape the network strategy as we expand into new markets
- Lead and build high-performing teams from the ground up
- Work at the center of innovation, growth, and next-generation connectivity
- Join a team passionate about delivering better internet to our communities
If you’re excited about building and leading the network that powers everything we do, we’d love to talk.