What are the responsibilities and job description for the Property Management Account Manager position at Dragas Companies?
Within a single organization, we offer a wide variety of career opportunities for everyone from recent graduates to experienced professionals. What all have in common is our passion for excellence, dedication to every aspect of community building, and commitment to the professional advancement of all our employees.
Whether you’re interested in managing the building of homes, the development and leasing of residential and commercial properties, or the financing of homes, personal growth can be yours.
For over 57 years, The Dragas Companies has been a trusted name in real estate development and property management. We are proud to provide quality housing and exceptional living experiences across our apartment communities. We are seeking an experienced and dependable Account Manager to join our team and serve as a vital link between our residents and property operations. The Property Management Account Manager plays a key role in ensuring accurate resident account management, billing, and collections. This position requires a high level of professionalism, trust, and confidentiality. The ideal candidate is detail-oriented, customer-focused, and experienced in property management accounting and resident relations.
Essential Duties and Responsibilities:
- Accurately manage and post resident billing and rent collections.
- Monitor and reconcile daily bank deposits, report transactions to the corporate office.
- Prepare and issue late notices and balance due statements for delinquent accounts.
- Coordinate unlawful detainers and eviction actions with the attorney’s office.
- Process final account statements, deposits, and charge reconciliations.
- Review and process vendor invoices; assist the property manager with financial documentation.
- Collect on bad debts and maintain the Former Resident Collection Spreadsheet.
- Assist in monthly water/sewer billing and utility reconciliations.
- Support resident communications and help resolve account-related concerns.
- Participate in lease execution, renewals, and resident retention efforts.
- Conduct property tours and process rental applications for prospective residents.
- Complete administrative tasks and special projects as assigned
Required Education, Skills, and Abilities:
- High School Diploma or GED required; college coursework preferred.
- Minimum 2 years of property management experience (preferred).
- Proficiency with property management software (OneSite experience a plus).
- Strong background in collections and financial reporting.
- Advanced knowledge of Microsoft Excel and Office Suite.
- Excellent customer service, communication, and interpersonal skills.
- Highly organized, detail-oriented, and trustworthy.
- Solid understanding of lease terms, community operations, and collections laws.
- A history of sound personal financial management demonstrated through good credit
- Ability to work effectively in a team-oriented environment
- Willingness to work a weekend rotation schedule
- Professional appearance and demeanor.
Physical Requirements:
- Ability to alternate between sitting, standing, and walking throughout the day.
- Frequent bending, stooping, or squatting for filing and administrative tasks.
- Ability to lift/carry up to 40 lbs. occasionally.
- Must have a valid driver’s license and reliable transportation.
Benefits:
- Company-paid employee health and dental insurance
- Company paid Life insurance policy
- 401(k) and a company-funded retirement plan
- Paid Time Off (PTO) & Holiday Pay