What are the responsibilities and job description for the Site Lead, Senior Workplace Experience Specialist position at DraftKings Inc.?
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Site Lead, Senior Workplace Experience Specialist, you'll play a key role in shaping how our teams connect, collaborate, and thrive across in-office, hybrid, and remote environments. You'll help bring our culture to life through thoughtful experiences, seamless operations, and a hospitality-driven approach that makes every workspace feel welcoming and inclusive. Working closely with cross-functional partners, you'll support workplace programs, events, and daily operations that elevate the employee experience. Your impact will be felt in the details, creating environments where teams can do their best work and feel connected to what we're building together.
What You'll Do
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
If this job posting does not include compensation information, this is due to a technical error that our team is working to resolve! We will repost this position with compensation information as soon as it is resolved. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The Crown Is Yours
As a Site Lead, Senior Workplace Experience Specialist, you'll play a key role in shaping how our teams connect, collaborate, and thrive across in-office, hybrid, and remote environments. You'll help bring our culture to life through thoughtful experiences, seamless operations, and a hospitality-driven approach that makes every workspace feel welcoming and inclusive. Working closely with cross-functional partners, you'll support workplace programs, events, and daily operations that elevate the employee experience. Your impact will be felt in the details, creating environments where teams can do their best work and feel connected to what we're building together.
What You'll Do
- Support the day-to-day operations of workplace facilities, services, and employee experience programs while contributing to overall office efficiency by addressing evolving operational needs, ensuring a safe, organized, and welcoming environment for employees, visitors, and vendors.
- Manage on-site programs such as catering, pantry services, and employee perks, including vendor coordination, scheduling, communications, and office calendars.
- Assist in planning and executing company-wide and local events while tracking and sharing feedback to evaluate participation, satisfaction, and overall impact, helping deliver engaging experiences that strengthen culture and connection.
- Build relationships with team members across the office to understand their needs, gather feedback, and identify opportunities to enhance the workplace experience.
- Collaborate with the Workplace Experience team and cross-functional partners to ensure seamless building operations and in-office experiences across multiple North American locations, including coordinating maintenance needs for HVAC, elevators, and construction activities.
- Bachelor's degree is preferred.
- Managerial or leadership experience is a plus, but not required.
- A customer-focused mindset with the ability to communicate professionally with employees, visitors, vendors, and senior leaders.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
- Flexibility and adaptability in a fast-paced, evolving environment.
- Proficiency in Microsoft Office tools, including Excel, Word, PowerPoint, and Outlook.
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
If this job posting does not include compensation information, this is due to a technical error that our team is working to resolve! We will repost this position with compensation information as soon as it is resolved. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.