Administrative Assistant/Medical Assistant

Location: Port Saint Lucie, FL 34986

Job Description

We are seeking a dedicated and detail-oriented Administrative Assistant/Medical Assistant to join our team in Port Saint Lucie, FL. This role involves performing a wide range of administrative and office support tasks while providing coordinated care to patients enrolled in our Counseling services.

Key Responsibilities

• Perform a variety of administrative duties including scheduling appointments, managing patient records, and handling correspondence.
• Assist medical staff by preparing patients for counseling sessions and documenting patient information accurately.
• Coordinate care for patients enrolled in Counseling services, ensuring smooth communication between patients and healthcare providers.
• Maintain confidentiality and comply with HIPAA regulations in handling patient information.
• Answer phone calls, respond to inquiries, and provide excellent customer service to patients and visitors.
• Manage office supplies and ensure the reception area is organized and welcoming.
• Support billing and insurance verification processes as needed.
•  Performs intake triage, vitals, and assists patients with mental health screenings.
• Provides support to BH Providers and coordinates psychotropic medications requests for refill.
• Collects urine for drug screens, blood draws, and performs injections.
• Documents as appropriate vitals, screening and patient history personal information as needed.
  

Qualifications

• Previous experience in an administrative or medical assistant role preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Familiarity with medical terminology and counseling services is a plus.
• Proficient in Microsoft Office Suite and electronic health record (EHR) systems.
• Ability to maintain patient confidentiality and professionalism at all times.
• High school Diploma or Equivalent and Medical Assistant Certification.

How to Apply

If you are a motivated individual with a passion for supporting healthcare services and administrative excellence, please submit your resume and cover letter for consideration.